JESSICA Arment
Palmdale,CA
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
12
12
years of professional experience
Work History
General Manager
Sky Zone Trampoline Park
Palmdale , CA
2022.10 - Current
- Supervised employees through planning, assignments, and direction.
- Tracked monthly sales to generate reports for business development planning.
- Prepared staff work schedules and assigned team members to specific duties.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
General Manager
Wingstop
Peachtree City , GA
2022.10 - 2024.07
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Lead Rigger
Warner Brothers
Burbank , CA
2015.03 - 2021.05
- Identified appropriate rigging solutions based on project requirements and available resources.
- Worked collaboratively with other departments such as Lighting and Camera to ensure smooth integration of rigs into existing setups.
- Ensured compliance with applicable safety regulations during the installation of rigs, as well as during operation of equipment.
Manager
Tacobell
Palmdale
2012.06 - 2015.01
- Conducted performance reviews for team members.
- Coached, mentored and trained team members in order to improve their job performance.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Education
High School Diploma -
Paraclete High School
Palmdale, CA2010-05
Skills
- Sales
- Expense Control
- Service Quality Improvement
- Workflow Planning
- Staff Supervision
- Customer Relationship Management
- Schedule Management
- Financial Administration
- Team training and development
- Staffing
- Employee Scheduling
- Leader
References
References available upon request.
Timeline
General Manager
Sky Zone Trampoline Park
2022.10 - Current
General Manager
Wingstop
2022.10 - 2024.07
Lead Rigger
Warner Brothers
2015.03 - 2021.05
Manager
Tacobell
2012.06 - 2015.01
High School Diploma -
Paraclete High School
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