Jessica Armstrong
N. Chesterfield,VA
Summary
Organized and knowledgeable Registered Nurse experienced in treating and caring for patients. Successful in providing fast and accurate assessments and working calmly under pressure. Recognized for collaborating well with doctors to maintain top-notch healthcare practices.
Overview
8
8
years of professional experience
Work History
Registered Nurse
Bon Secours Richmond Community Hospital
Richmond, VA
09.2023 - Current
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Maintained a safe environment for all patients by adhering to infection control policies and procedures.
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Documented patient progress notes accurately and efficiently in the electronic medical record system.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Evaluated effectiveness of interventions through ongoing assessment of patient responses.
- Provided patient care and education to patients with chronic illnesses.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Assisted physicians during examinations or surgical procedures.
Licensed Practical Nurse
HCA
Richmond, VA
10.2021 - 12.2023
- Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
- Administered medications and treatments according to established protocols.
- Performed physical assessments, including vital signs and health history documentation.
- Monitored vital signs, fluid intake and output levels, glucose levels, and other medical tests results.
- Provided patient care in accordance with physicians' orders and nursing standards of practice.
- Maintained a safe environment by following infection control policies and procedures.
- Conducted regular rounds to assess the status of assigned patients.
- Administered prescribed medications or started intravenous fluids, noting times and amounts on patient charts.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Collected and documented vital signs to track current patient conditions.
- Adhered to facility policies and procedures while providing quality nursing care.
- Provided emotional support to patients dealing with illness or injury related issues.
- Answered patient and family questions to educate on optimal treatment procedures.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Assisted patients with personal hygiene activities such as bathing, dressing, eating, grooming, and toileting needs.
- Interviewed patients to obtain medical history.
- Assembled and used catheters, tracheotomy tubes or oxygen suppliers.
- Prepared patients for examinations, tests or treatments and explained procedures.
Licensed Practical Nurse
Bon Secours St. Mary's Hospital
Richmond, VA
05.2021 - 09.2023
- Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
- Administered medications and treatments according to established protocols.
- Monitored vital signs, fluid intake and output levels, glucose levels, and other medical tests results.
- Provided patient care in accordance with physicians' orders and nursing standards of practice.
- Communicated effectively with patients, family members, healthcare team members, and other stakeholders regarding patient care plans or concerns.
- Collected and documented vital signs to track current patient conditions.
- Coordinated with doctors and registered nurses to develop care plans for patients.
- Answered patient and family questions to educate on optimal treatment procedures.
- Prepared patients for examinations, tests or treatments and explained procedures.
- Answered patients' calls to determine how to assist.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Measured and recorded patient height, weight and other vital signs.
Emergency Department Unit Secretary
Bon Secours St. Mary's Hospital
Richmond, VA
05.2018 - 05.2021
- Prepared new patient paperwork in advance to ensure prompt check-in upon arrival.
- Utilized a multi-line telephone system to answer incoming calls promptly, courteously, and efficiently.
- Assisted physicians with completing admission orders for patients being admitted from the Emergency Department.
- Responded quickly to emergency situations providing assistance when possible.
- Greeted patients and visitors, verified patient information, and scheduled appointments.
- Assisted with the registration process by entering patient information into the computer system accurately and timely.
- Handled sensitive information confidentially in accordance with HIPAA regulations.
- Monitored supplies inventory levels and ordered office supplies when necessary.
- Provided clerical support such as typing letters or reports, copying documents, and faxing forms as needed.
- Answered phone calls, responded to inquiries, and directed calls appropriately.
Patient Access Representative
VCU Health
Richmond, VA
10.2015 - 05.2021
- Applied HIPAA privacy and security regulations while handling patient information.
- Collected co-pays and other payments from patients at time of service.
- Answered phones promptly in a professional manner.
- Scanned documents into electronic medical records system.
- Greeted patients and visitors in a courteous and professional manner.
- Verified insurance coverage for services provided by the facility.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Created new patient accounts in EMR system as needed.
- Communicated financial obligations to patients and collected fees at time of service.
- Actively participated in team meetings and training sessions.
Education
Associate of Applied Science - Registered Nursing
Southside School of Health Sciences
Colonial Heights, VA08-2023
Diploma - Licensed Practical Nursing
St Marys School of Licensed Practical Nursing
Henrico, VA03-2021
Associate of Arts - Business Administration
Bryant And Stratton College
Chesterfield, VA06-2012
Skills
- Data Collection
- Wound Care
- Diabetes Management
- Healthcare Billing
- Patient Management
- Critical Care
- ADL Assistance
- Infectious Disease Control
- Chart Updating
- Patient Monitoring
- Taking Vitals
- Advanced Cardiac Life Support (ACLS) Certification
- Patient Assessments
- Epic Use
- Meditech Use
- SBAR Communication
- Medication and IV Administration
Timeline
Registered Nurse
Bon Secours Richmond Community Hospital
09.2023 - Current
Licensed Practical Nurse
HCA
10.2021 - 12.2023
Licensed Practical Nurse
Bon Secours St. Mary's Hospital
05.2021 - 09.2023
Emergency Department Unit Secretary
Bon Secours St. Mary's Hospital
05.2018 - 05.2021
Patient Access Representative
VCU Health
10.2015 - 05.2021
Associate of Applied Science - Registered Nursing
Southside School of Health Sciences
Diploma - Licensed Practical Nursing
St Marys School of Licensed Practical Nursing
Associate of Arts - Business Administration
Bryant And Stratton College
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