Jessica Arnold
Farmingdale,NY
Summary
Accomplished District Manager experienced in directing sales, staffing and operations for multiple stores and large volume. Exceptional leader of growth initiatives and new concepts for promotions, product launches and sales initiatives.
Overview
11
11
years of professional experience
Work History
District Manager
Bluemercury
08.2020 - Current
- Oversee 9 Bluemercury locations in the New York/Connecticut area representing over $13 million in volume annually.
- Managed and helped open the first Store of the Future concept in Bluemercury's history.
- Develop and implement plans to maximize sales and/or meet or exceed goals within district for all Key Performance Indicators.
- Ensure company selling and customer service standards are upheld consistently across all stores in the district through effective coaching and training of Store Managers and staff.
- Recruit, hire, retain and develop a team of Store Managers and Associates that achieves excellence in all areas of measured performance to meet or exceed company business objectives; drive business through effective scheduling and payroll management.
- Completing monthly store visits and assessments/action plans to ensure the stores are operating up to company standards.
- Built relationships with customers and community to establish long-term business growth.
Area Manager
Bluemercury
10.2019 - 08.2020
- Oversee 3 New York City Bluemercury locations in addition to personally managing a location on Long Island.
- Monitor and analyze business trends across all stores within district; develop and implement plans to maximize sales and meet or exceed goals within district for all Key Performance Indicators.
- Recruit and train top talent within the Area, while maintaining the success of my home location.
- Consistently meeting both sales goals, and goals for our proprietary brands.
- Managing payroll in both my home store, and the other stores in my area.
- Ensure protection of company assets by meeting or exceeding established shrink goals within the Area.
Store Manager
Bluemercury
02.2016 - 10.2019
- Consistently grew the business at the location from $800k to $1.5 million.
- Ensure each client receives outstanding service by providing a friendly environment, strong product knowledge and honest advice
- Develop and implement plans to meet/exceed sales goals
- Ensure compliance with all policies and procedures
- Manage inventory, expenses and payroll
- Present a well-stocked, clean and beautifully presented sales floor and spa
- Create and run special in-store events
- Continually evaluate and manage performance challenges
- Actively recruit and provide ongoing training to my staff
Makeup Artist
Bobbi Brown Cosmetics
09.2013 - 02.2016
- Achieved and exceeded sales goals at the counter.
- Displayed expert product knowledge and displayed a high level of customer service at the counter.
- Maintained regular client list and successfully handled walk-in customers.
- Used Bloomingdale's clientele program to build relationships with customers, meet sales goals, and share promotions and product launches.
- Adhere to safety and hygiene standards; comply with asset protection control procedures.
Education
Bachelor of Science - Advertising And Marketing Communications
Fashion Institute of Technology
New York, NY05.2012
Skills
- Multi-Unit Management
- Recruiting and Hiring
- Sales Reporting
- Operations Management
- Team Leadership
- Policy Enforcement
- Customer Service
Timeline
District Manager
Bluemercury
08.2020 - Current
Area Manager
Bluemercury
10.2019 - 08.2020
Store Manager
Bluemercury
02.2016 - 10.2019
Makeup Artist
Bobbi Brown Cosmetics
09.2013 - 02.2016
Bachelor of Science - Advertising And Marketing Communications
Fashion Institute of Technology
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