Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Arsenyevictz

Bloomsburg,PA

Summary

Human Resources Manager with broad experience in employee relations, recruitment, and benefits administration. Possess strong expertise in developing efficient HR policies and procedures, fostering a positive work environment, and resolving conflicts. Demonstrated ability to drive strategic initiatives resulting in improved operational efficiency. Notable success in mentoring and coaching teams to deliver top performance.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Human Resources Manager

TrueSense Marketing
Bloomsburg, PA
04.2022 - Current
  • Scheduled meetings with employees to address concerns and grievances.
  • Created and implemented employee retention strategies.
  • Recruited new employees and built relationships, driving visibility.
  • Managed full-cycle human resource operational activities to maximize HR employee performance.
  • Directed HR programs, policies and processes to improve operational efficiency.
  • Worked with management to create performance measurement, employee development and employee compensation strategies.
  • Handled employee discipline and termination to address policy infractions.
  • Suggested promotions and wage increases according to employee performance.
  • Reported on workplace health and safety compliance to superiors.
  • Prepared presentations to company executives regarding employee performance and retention trends.
  • Assisted in employee recruitment, hiring and interview processes.
  • Aligned HR policies with federal and local regulations.

Human Resources Coordinator

TrueSense Marketing
Bloomsburg, PA
11.2021 - 04.2022
  • Conducted background checks for potential candidates.
  • Developed onboarding materials and presented orientation sessions for new hires.
  • Organized employee recognition programs to boost morale among staff members.
  • Managed leave of absence requests and tracked vacation time accruals.
  • Maintained employee files in compliance with applicable legal requirements.
  • Updated employee records in HR database system.
  • Coordinated benefits administration including health insurance, 401k
  • Assisted with recruiting, interviewing, and hiring of new employees.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.

Assistant Store Manager

Lowe's Home Centers, Inc
Bloomsburg, PA
11.2018 - 10.2021
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Maintaining all corporate goals and setting an example to others to continue to exceed expectations.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Oversaw coaching and guidance of store employees to foster advancement in work operations.
  • Maintained inventory by checking merchandise to determine levels.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Oversaw aspects of maintenance, inventory, and daily activity management.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.

Human Resources Manager

Lowe's Home Centers, Inc
Bloomsburg, PA
03.2018 - 11.2018
  • Scheduled random drug testing for employees to diminish regularity risks.
  • Assisted in employee recruitment, hiring and interview processes.
  • Aligned HR policies with federal and local regulations.
  • Helped with employee transfers and referrals.
  • Organized employee directories and updated individual contact information.
  • Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
  • Coordinated various benefits programs such as medical insurance, retirement plans and vacation policies.
  • Organized orientation sessions for new hires and provided them with onboarding information.
  • Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
  • Conducted background checks and reference checks of prospective employees.
  • Analyzed data gathered from surveys, focus groups or other methods to identify areas of improvement within the organization's HR practices.
  • Evaluated current HR processes and recommended changes when necessary to improve efficiency.
  • Ensured compliance with federal, state and local employment laws.
  • Collaborated with department managers to develop comprehensive training programs that meet the needs of each individual team member.
  • Organized team building activities to foster collaboration among staff members.
  • Managed delivery of customer-focused HR services to company to increase hire rate and reduce churn.
  • Held exit interviews and documented information discussed with employees.
  • Recruited new employees and built relationships, driving visibility.
  • Managed full-cycle human resource operational activities to maximize HR employee performance.

Camping Manager

Mill Race Camp & Golf Resort
Benton, PA
04.2015 - 11.2017
  • Conducted daily inspections of campgrounds to ensure safety and cleanliness standards were met.
  • Assisted in resolving any customer complaints or issues that arose during their stay at the campsite.
  • Performed administrative duties such as filing paperwork or creating documents.
  • Scheduled activities such as arts and crafts classes or sports tournaments for campers.
  • Coordinated with local vendors for food delivery services when needed by campers.
  • Supervised the maintenance of facilities including cabins, restrooms, fire pits, trails.
  • Updated website content with relevant information about campsite amenities.
  • Advertised upcoming events or special offers through various media platforms.
  • Provided guidance to new hires on policies related to safety protocols.
  • Managed the budget for supplies and equipment necessary to keep the campsite running smoothly.

Store Manager

Dollar General Corporation
Sweet Valley, PA
09.2013 - 11.2016
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Resolved customer complaints in a timely manner.
  • Ensured compliance with safety regulations and company policies.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Managed daily banking activities such as deposits and withdrawals.
  • Maintained accurate records of employee performance reviews.
  • Recruited, trained and supervised new employees.
  • Monitored inventory levels and placed orders to restock shelves.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Created weekly work schedules for store personnel.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.

Frontend - Backroom Zone Supervisor Merchandiser

Walmart Supercenter
Bloomsburg, PA
08.2004 - 09.2013

.

  • Coached staff on strategies to enhance performance and improve customer relations.
  • Collaborated with the HR department to recruit, hire, and onboard new sales staff.
  • Assisted in resolving customer complaints by providing guidance to staff members on how to handle difficult situations appropriately.
  • Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Directed and supervised staff performance.

Education

State Certification in Cosmetology -

Trade school
06.2003

High School Diploma -

Columbia Montour Area Technical Vocational School
Bloomsburg, PA
06-2003

Skills

  • Merchandising
  • Interviewing
  • Retail Management
  • Payroll
  • Planograms
  • Profit & Loss
  • Kronos
  • Benefits Administration
  • Human Resources Management
  • Recruiting
  • Management
  • Forecasting
  • Employee Orientation
  • PeopleSoft
  • Leadership
  • Pricing
  • Budgeting
  • Workers' Compensation
  • Sales
  • Event Planning
  • Talent Acquisition
  • Workday
  • Operations Management
  • HR Sourcing
  • ATS
  • Strategic Planning
  • SAP
  • Auditing
  • Oracle
  • Conflict Management
  • Microsoft Office
  • Talent acquisition
  • Human resources
  • Time management
  • Sourcing
  • Succession planning
  • Customer relationship management
  • Conflict management
  • Employment & labor
  • Mentoring
  • Sales management
  • Marketing
  • SharePoint
  • Manufacturing
  • Profit & loss
  • Store management
  • Supervising experience
  • Customer service
  • Event planning
  • Relationship management
  • ADP
  • Paycor
  • OSHA

Certification

  • Management and Leadership Certificate Program Bloomsburg University 2022

Timeline

Human Resources Manager

TrueSense Marketing
04.2022 - Current

Human Resources Coordinator

TrueSense Marketing
11.2021 - 04.2022

Assistant Store Manager

Lowe's Home Centers, Inc
11.2018 - 10.2021

Human Resources Manager

Lowe's Home Centers, Inc
03.2018 - 11.2018

Camping Manager

Mill Race Camp & Golf Resort
04.2015 - 11.2017

Store Manager

Dollar General Corporation
09.2013 - 11.2016

Frontend - Backroom Zone Supervisor Merchandiser

Walmart Supercenter
08.2004 - 09.2013

State Certification in Cosmetology -

Trade school

High School Diploma -

Columbia Montour Area Technical Vocational School
  • Management and Leadership Certificate Program Bloomsburg University 2022
Jessica Arsenyevictz