Jessica Askins
Key West,FL
Summary
Committed job seeker experienced in consistently meeting company needs through organized practices. Skilled in working under pressure and adapting to new challenges, enhancing the organizational brand.
Overview
6
6
years of professional experience
Work History
Team Lead
TopGolf
Baton Rouge, LA
05.2023 - 08.2024
- Provided leadership and guidance to team members, ensuring timely and high-quality task completion.
- Developed and implemented strategies to enhance team productivity and elevate customer service levels.
- Addressed and resolved customer issues in a prompt and efficient manner.
Barista
CC's Coffee House
Baton Rouge, LA
11.2021 - 09.2023
- Welcomed and assisted customers while efficiently managing orders for coffee drinks, food items, and beverages.
- Performed cash register duties to facilitate customer transactions.
- Maintained cleanliness by wiping counters, washing dishes, and cleaning floors.
Server
Casa La Vida
Baton Rouge, LA
02.2020 - 11.2021
- Greeted guests and provided menus.
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
Waxing Specialist
European Wax Center
Baton Rouge, LA
03.2018 - 01.2020
- Maintained a clean and well-stocked environment in the waxing area to uphold professionalism.
- Delivered tailored waxing services to clients by fulfilling their personal requests for treatments including Brazilian, full body, bikini line, face, underarm and leg waxing.
- Educated clients on skincare techniques based on skin type and individual needs.
Education
Associate of Applied Science - Massage Therapy
Medical Training College
Baton Rouge, LA12-2020
Associate of Applied Science - Cosmetology
Vanguard College of Cosmetology A Paul Mitchell Partner School
Baton Rouge, LA11-2017
Skills
- Performance monitoring
- Schedule Management
- Coaching and Mentoring
- Performance Improvement
- Product Merchandising
- Cash Handling
- Customer Service
- Customer Complaint Resolution
References
References available upon request.
Timeline
Team Lead
TopGolf
05.2023 - 08.2024
Barista
CC's Coffee House
11.2021 - 09.2023
Server
Casa La Vida
02.2020 - 11.2021
Waxing Specialist
European Wax Center
03.2018 - 01.2020
Associate of Applied Science - Massage Therapy
Medical Training College
Associate of Applied Science - Cosmetology
Vanguard College of Cosmetology A Paul Mitchell Partner School