Jessica Atkinson
HAUGHTON,LA
Summary
Dedicated and caring administrative professional well-versed in communication and team building. Proficient in medical terminology and scheduling. Excels at identifying clients needs and concerns to improve overall service. Ready to bring 8 years of relevant work experience to your team.
Overview
8
8
years of professional experience
Work History
Patient Access Representative
North Caddo Medical Center
07.2015 - Current
- Registration of all patients. Responsibility is the processing of the Emergency Room and outpatient records. Ensures accuracy, integrity, and security of all databases. Conducts database searches, processes all requests for medical record retrieval from permanent storage area, filing new records and re-filing continuing records, processing all incoming reports needing filing in these records. Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Receptionist
Blanchard Medical
07.2021 - 08.2022
- Greets patients and visitors in a courteous and professional manner. Receives patients and visitors and provides assistance in scheduling appointments. Obtains correct and current patient demographics, billing information, insurance information, and accurately enters information into the billing system. Secures all necessary HIPPA paper work, maintain the strictest confidentiality; adheres to all HIPPA guidelines/regulations.
- Obtained pre-authorization for multiply insurance company, commercial and medicaid.
- Obtained Medical Records from other medical facilities and sorts records into the correct patient chart.
Receptionist
Mike Morgan Hyundai & GMC
01.2019 - 07.2021
- Providing customers service, answering phone for products and service. Distributing calls among three dealerships. Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Associate of Applied Science - Practical Nursing
Bossier Parish Community College
Bossier City, LA12.2023
Certified Nursing Assistant
Bossier Parish Community College
Bossier City, LA10.2023
ECG Technician
Bossier Parish Community College
Bossier City, LA05.2021
North Caddo High School
Vivian, LA05.2017
Skills
- BLS certified with American Red Cross Association
- computer network
- Multi-Line Phone Systems
- Data Entry
- Verbal and Written Communication
- Customer Complaint Resolution
- Proficient Posting payment
- Proficient in Microsoft software
- Understand medical terminology
- Good with working with a group of people
- Skillful and multitasking abilities
- Able to understand new skill and systems very quickly
- Technologically Savvy
- Records Management
Timeline
Receptionist
Blanchard Medical
07.2021 - 08.2022
Receptionist
Mike Morgan Hyundai & GMC
01.2019 - 07.2021
Patient Access Representative
North Caddo Medical Center
07.2015 - Current
Associate of Applied Science - Practical Nursing
Bossier Parish Community College
Certified Nursing Assistant
Bossier Parish Community College
ECG Technician
Bossier Parish Community College
North Caddo High School
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