Jessica A Vietze
Jacksonville,USA
Summary
Proactive healthcare quality leader with 5+ years of peer review experience, driving provider performance, patient safety, and regulatory compliance. Proficient in developing and implementing peer review policies, leading teams to optimize processes, and ensuring operational excellence. Skilled in collaborating with Risk, Legal, and Medical Staff Leadership to enhance provider performance and patient outcomes. Strong communicator with a results-driven approach, ready to elevate quality and accountability at the National level.
Overview
14
14
years of professional experience
Work History
RN Director of Quality
Ascension Florida
Jacksonville, FL
12.2025 - Current
- Review and develop standardization across the market for peer review programs.
- Partner with Risk Management, Legal, and Medical Staff leaders to identify differences in peer review processes to standardize.
- Coordinate External Peer Reviews.
- Investigate to create standardized workflows for Focused Professional Practice Evaluation (FPPE) and Ongoing Professional Practice Evaluation (OPPE) while meeting Regulatory body deadlines.
System Quality Manager
Ascension St. Vincent's Health System
Jacksonville, FL
03.2022 - 12.2025
- Lead the peer review processes by Medical Staff leadership in addition to facilitating the Medical Staff Performance Improvement Committee (MSPIC) while also improving case evaluation consistency, and increasing physician engagement.
- Analyze provider performance trends and collaborate with the Chief Medical Officer (CMO) to drive continuous quality improvement.
- Partner with Risk Management and Legal teams to investigate root causes, patterns, and trends related to adverse events, near misses, and potential liability concerns.
- Develop and implement standardized workflows for FPPE, OPPE, and peer review ensuring consistency across multiple facilities.
- Lead a team of nine quality professionals with zero turnover, fostering a culture of accountability and excellence in peer review processes.
Physician Performance Improvement Coordinator
Ascension St. Vincent's Health System
Jacksonville, Florida
03.2020 - 03.2022
- Led the Focused Professional Practice Evaluation (FPPE) process, while developing and implementing tracking systems to ensure compliance with accreditation standards and medical staff bylaws.
- Collaborated with medical staff leaders to identify and address performance concerns, facilitating data-driven decision-making.
- Ensured adherence to regulatory and accreditation requirements, including The Joint Commission and CMS standards.
- Collaborated with Risk Management to enhance patient care and safety by reviewing near-miss and harm events identified through the Event Reporting System (ERS) and implementing process improvements.
RN Case Manager
St. Vincent's Medical Center
Jacksonville, FL, USA
03.2017 - 03.2020
- Collaborated with physicians, nurses and other stakeholders to determine best approach to patient discharges.
- Facilitated timely patient discharges by identifying barriers and implementing solutions.
- Communicated with patients and families to educate them about available resources and support systems.
Surgical Services, Surgery Center
St. Vincent's Medical Center
Jacksonville, FL, USA
12.2015 - 03.2017
- Monitored patients' conditions and progress by regularly evaluating vital signs, symptoms, and response to treatment.
- Communicated with physicians and other nurses to discuss patient status changes or care plan adjustments.
OB/GYN Oncology, Medical/Surgical Registered Nurse
St. Vincent's Medical Center
Jacksonville, FL, USA
08.2012 - 12.2015
- Managed daily operations of nursing staff to ensure high-quality patient care.
- Managed time efficiently while attending to multiple patients with complex conditions during busy shifts.
- Demonstrated effective communication skills when collaborating with healthcare professionals from various disciplines.
Education
Bachelor of Science - Nursing
University of North Florida
Jacksonville, Florida12-2015
Associate of Science - Nursing
Florida State College at Jacksonville
Jacksonville, Florida12-2011
Skills
- Operational improvements
- Exceptional communication skills
- Strong follow-up and follow-through skills
- Strong leadership
- Ability to drive process improvements
- Team retention
Timeline
RN Director of Quality
Ascension Florida
12.2025 - Current
System Quality Manager
Ascension St. Vincent's Health System
03.2022 - 12.2025
Physician Performance Improvement Coordinator
Ascension St. Vincent's Health System
03.2020 - 03.2022
RN Case Manager
St. Vincent's Medical Center
03.2017 - 03.2020
Surgical Services, Surgery Center
St. Vincent's Medical Center
12.2015 - 03.2017
OB/GYN Oncology, Medical/Surgical Registered Nurse
St. Vincent's Medical Center
08.2012 - 12.2015
Associate of Science - Nursing
Florida State College at Jacksonville
Bachelor of Science - Nursing
University of North Florida