Summary
Overview
Work History
Education
Skills
Certification
References
Personal Information
Social Security Number
Timeline
Generic

Jessica Baculik

Daytona Beach

Summary

Dynamic Administrative Coordinator with a proven track record at Smith Bigman Brock, P.A., excelling in customer relations and problem-solving. Skilled in Microsoft Office and employee onboarding, I enhance operational efficiency and elevate satisfaction levels through effective communication and meticulous attention to detail. Passionate about delivering exceptional service and fostering team success. Productive Administrative Coordinator with experience supporting projects with well-coordinated and performance-driven strategies for information and document management. Maximizes financial and operational compliance with expert knowledge. Excellent relationship-building and planning abilities.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Administrative Coordinator

Smith Bigman Brock, P.A.
Daytona Beach
04.2012 - Current
  • Addressed customer complaints and inquiries to elevate satisfaction levels.
  • Guided employees in resolving complex issues, enhancing operational efficiency.
  • Managed sensitive information discreetly, ensuring compliance with regulations.
  • Assisted in preparing office budget, processing invoices, and monitoring expenditures.
  • Served as primary contact for incoming calls and visitors, delivering exemplary service.
  • Consulted with managers on employee performance and equipment concerns to streamline operations.
  • Organized correspondence and facilitated document processing for efficient communication.
  • Ordered supplies from vendors to ensure adequate inventory levels.
  • Managed incoming mail distribution and outgoing courier services.
  • Facilitated the onboarding process for new hires, including preparing workstations and coordinating orientation schedules.

Certified Nursing Assistant

Private Care
02.2008 - 03.2010
  • Assisted patients with daily activities, including dressing, feeding, bathing, and providing comfort.
  • Facilitated resident mobility with or without self-help devices.
  • Measured and documented food and liquid intake, reporting changes to medical staff.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Monitored vital signs, including blood pressure, pulse rate, and respiration rate.
  • Facilitated activities of daily living, personal hygiene management, feeding, and ambulation.

Owner

Azbell Family Home Daycare
02.2007 - 02.2008
  • Child care, Taking care of children, teaching.
  • Maintained accurate records of student attendance, behavior, academic performance, health information, and other related data.
  • Set and enhanced program schedules to meet expected demands and enhance student learning opportunities.
  • Participated in professional development opportunities related to early childhood education.
  • Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
  • Assisted in the development of individual education plans for each child.

Administrative Assistant

Apple Glass & Mirror Inc.
01.2005 - 02.2007
  • Answering phones, Clerical, Filing, Scheduling, Accounts Receivable, Data Input, Customer Service, Measuring Glass, QuickBooks Pro, Dispatching calls.
  • CManaged and scheduled meetings, incorporating room reservations, catering, and technical setup to ensure smooth execution.
  • Greeted visitors and provided general information about the company.
  • Managed office supplies inventory and placed orders when necessary.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Scheduled appointments between clients and customers and internal staff members.

Administrative Assistant

All American Air Inc.
01.2004 - 01.2005
  • Managed office supplies inventory and placed orders to ensure operational efficiency.
  • Answered phones and dispatched calls, providing excellent customer service.
  • Organized files and maintained both hard copy and electronic filing systems.
  • Greeted visitors and provided essential information about company services.
  • Performed general clerical duties including photocopying, faxing, and mailing.
  • Inputted data accurately to support administrative functions.
  • Scheduled appointments and took messages to facilitate communication flow.
  • Developed spreadsheets and scanned documents to enhance record-keeping efficiency.

Assistant Manager

Larry's Giant Subs
08.1997 - 01.2002
  • Oversaw daily operations of restaurant, ensuring efficient service and customer satisfaction.
  • Managed inventory and financial responsibilities to maintain budgetary compliance.
  • Trained and recruited staff to enhance team performance and meet operational standards.
  • Coordinated catering services for public events, ensuring timely and quality food delivery.
  • Maintained accurate sales records using point-of-sale systems to track performance.
  • Performed light cleaning and preparation tasks to uphold health standards.
  • Executed opening and closing procedures of the restaurant to ensure smooth transitions.
  • Implemented quality control measures to uphold company standards.
  • Conducted regular performance reviews for employees to identify areas of improvement.

Education

High School Diploma -

Daytona State College

Skills

  • Advanced computer skills
  • Nursing assistant expertise
  • Customer relations
  • Childcare management
  • Microsoft Office proficiency
  • QuickBooks knowledge
  • Typing speed 65 WPM
  • Payroll administration
  • Medical terminology
  • Medical office management
  • Multi-tasking ability
  • Data entry
  • Inventory management
  • Meeting coordination
  • Employee onboarding
  • Problem solving
  • Time management
  • Communication skills
  • Invoice processing
  • Office management
  • Employee records management
  • Inbound phone call handling
  • Filing
  • Tech-Savvy

Certification

  • Certified Nursing Assistant, Patty Mac Inc., 2 Year experience in Private Care, CNA
  • Licensed Childcare Provider, Florida Department of Children & Families
  • Home Health Aide, Daytona State College
  • CPR & AED Certification
  • Certificate of Completion 'Let's get Hip with HIPAA'
  • Certificate of Completion 'Infection Control for Healthcare Providers'
  • Certificate of Completion 'HIV Infection and AIDS'
  • Certificate of Completion 'Infection Prevention for Healthcare Professionals'
  • Certified Notary Public in State of Florida

References

  • Victoria Lamborn, Personally known for 10 years, 386-451-0336
  • Jennifer Bruce, Personally known for 22 years, 352-419-6809
  • Kathy Quinn, Personally Known, 386-334-1013

Personal Information

Date of Birth: 04/24/80

Social Security Number

060-72-4826

Timeline

Administrative Coordinator

Smith Bigman Brock, P.A.
04.2012 - Current

Certified Nursing Assistant

Private Care
02.2008 - 03.2010

Owner

Azbell Family Home Daycare
02.2007 - 02.2008

Administrative Assistant

Apple Glass & Mirror Inc.
01.2005 - 02.2007

Administrative Assistant

All American Air Inc.
01.2004 - 01.2005

Assistant Manager

Larry's Giant Subs
08.1997 - 01.2002

High School Diploma -

Daytona State College

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