Jessica Bahena
Lubbock,Texas
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Starbucks
01.2024 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Shift Supervisor
Starbucks
09.2016 - 01.2023
- Cultivated professional working relationships with peers and supervisors.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Enforced company policies and regulations with employees.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
Education
Bachelor of Science - Pre-Vet Medicine
Arizona State University
Tempe, AZ06.2026
Skills
- Policy Development and Enforcement
- Display Setup
- Shift Scheduling
- Sales Coaching
Timeline
Assistant Store Manager
Starbucks
01.2024 - Current
Shift Supervisor
Starbucks
09.2016 - 01.2023
Bachelor of Science - Pre-Vet Medicine
Arizona State University