Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Bailey

Madisonville,KY

Summary

Dynamic leader with a proven track record in business management and regulatory compliance, notably at Clean Co. Skilled in Microsoft and Macintosh software, demonstrating exceptional problem-solving abilities and a friendly, positive attitude. Excelled in enhancing operational efficiency and productivity, achieving significant improvements in customer satisfaction and employee performance.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Owner

Clean Co.
03.2019 - 08.2024
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed day-to-day business operations.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.

Lead Teacher

First Christian Church Preschool
04.2017 - 09.2019
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.

Returns Auditor

Carhartt
06.2015 - 06.2017
  • Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
  • Adapted plans and schedules to meet changing priorities of work objectives, resources and workload demands.
  • Interpreted state and federal laws, accepted auditing principles and procedures and program standards to audited materials and data to detect non-compliance and facilitate recommendations.
  • Executed audit phases and entered data into accounting software for analysis.

Assistant Store Manager

L Brands-Justice
06.2012 - 02.2013
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

Front Desk Manager

Comfort Inn & Suites
01.2011 - 06.2012
  • Handled tasks and responsibilities for front office employees during periods of understaffing.
  • Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Police Telecommunicator/Certified 911 Public Safety Telecommunicator

Kentucky State Police
06.2007 - 12.2010
  • Used specialized software to track and maintain case incident numbers and logs.
  • Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
  • Questioned callers to determine nature of problems and locations to direct type of response needed.

Education

Associate of Arts - Early Childhood Development

Madisonville Community College
Madisonville, KY

Bachelor of Science - Communications Systems Technology

Austin Peay State University
Clarksville, TN
05.2025

Skills

  • Regulatory Compliance
  • Business Management
  • Administrative Oversight
  • Budget Administration
  • Good Telephone Etiquette
  • Problem-Solving
  • Microsoft and Macintosh Software Proficiency
  • Written Communication
  • Flexible and Adaptable
  • Friendly, Positive Attitude

Certification

  • EMD - Emergency Medical Dispatch
  • DOCJT Training Academy - 2007
  • NAACS Flight Communicator License - 2005

Timeline

Owner

Clean Co.
03.2019 - 08.2024

Lead Teacher

First Christian Church Preschool
04.2017 - 09.2019

Returns Auditor

Carhartt
06.2015 - 06.2017

Assistant Store Manager

L Brands-Justice
06.2012 - 02.2013

Front Desk Manager

Comfort Inn & Suites
01.2011 - 06.2012

Police Telecommunicator/Certified 911 Public Safety Telecommunicator

Kentucky State Police
06.2007 - 12.2010

Associate of Arts - Early Childhood Development

Madisonville Community College

Bachelor of Science - Communications Systems Technology

Austin Peay State University

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Jessica Bailey