Jessica Bailey
Memphis,TN
Summary
As logistics professional, prepared to manage shipping and receiving operations with precision. Proven ability to streamline processes and enhance warehouse efficiency. Strong focus on team collaboration and adaptability in dynamic environments. Reliable and flexible, with expertise in inventory management and problem-solving.
I’m Also a Retail professional prepared for Cashier Team Lead role with extensive experience in overseeing cashier operations and ensuring top-notch customer service. Known for strong focus on team collaboration and achieving consistent results. Reliable, adaptable, and proficient in handling high-pressure situations.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Professional stockroom specialist prepared for this role. Strong organizational skills, efficiency in inventory management, and attention to detail. Known for exceptional teamwork and adaptability, ensuring smooth operations and results. Reliable in fast-paced environments, with focus on maintaining order and accuracy.
Overview
12
12
years of professional experience
Work History
Shipping and Receiving Clerk
Amazon
10.2022 - Current
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
Stocker
Walmart
07.2021 - 01.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
General Laborer
UPS
07.2022 - 10.2022
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
Processor
Nike Warehouse
12.2021 - 07.2022
- Supported team members in their tasks, contributing to overall team success.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
- Enhanced team collaboration, sharing best practices for efficient processing techniques.
- Received and reviewed incoming documents and materials.
Assistant Manager
Family Dollar
04.2018 - 12.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
Assistant Store Manager
Cash Saver Grocery Store
03.2013 - 04.2018
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Education
Graduate Certificate - Dental Hygiene
Concorde Career College
Memphis, TNAssociate Of Applied Science - Criminal Justice
Remington College
Memphis, TNHigh School Diploma - Criminal Justice
Mitchell High School
Memphis, TN05.2012
Skills
- Attention to detail
- Self-motivated and independent
- Shipping and receiving
- Time management
- Heavy lifting
- Teamwork and cooperation
- Package handling
- Warehousing operations
- Punctual and reliable
- Warehouse safety
- Inventory management
- Labeling accuracy
- Material handling equipment
- Relationship building
- Stock rotation
- Shipment tracking
- Merchandise staging
- Interpersonal skills
- Safety procedures
- Warehouse software systems
- Shipping documentation
- Load planning
- US Driver's license
- Verbal and written communication
- Data entry
- Hazardous materials handling
- Warehouse layout understanding
- Receiving procedures
- Pallet jack use
- Shipping label preparation
- Cash handling
Timeline
Shipping and Receiving Clerk
Amazon
10.2022 - Current
General Laborer
UPS
07.2022 - 10.2022
Processor
Nike Warehouse
12.2021 - 07.2022
Stocker
Walmart
07.2021 - 01.2023
Assistant Manager
Family Dollar
04.2018 - 12.2021
Assistant Store Manager
Cash Saver Grocery Store
03.2013 - 04.2018
Graduate Certificate - Dental Hygiene
Concorde Career College
Associate Of Applied Science - Criminal Justice
Remington College
High School Diploma - Criminal Justice
Mitchell High School
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