Jessica Baker
Lorain
Summary
Dynamic professional with extensive experience in emergency response and patient transport coordination. Skilled in managing high-stress situations, decision-making, and fostering teamwork. Ready to leverage strong communication and problem-solving abilities to enhance service delivery and patient outcomes. Paramedic with solid foundation in emergency medical services. Demonstrated ability to provide critical care in high-pressure situations, ensuring patient safety and well-being. Proven track record in effective communication and quick decision-making during emergencies.
Professional with strong foundation in emergency medical care, adept at rapid assessment and intervention. Proven track record in high-pressure situations, prioritizing effective communication and teamwork to achieve optimal patient outcomes. Recognized for adaptability and reliability, consistently meeting evolving needs of environment. Skilled in advanced life support, patient stabilization, and emergency response protocols.
Resourceful medic offering 20 years of experience handling medical emergencies. Expertise in monitoring cardiac conditions and EKG readings and executing placement of peripheral, central and intraosseous lines. In-depth knowledge of testing, maintaining, and using medical and rescue equipment. Quick-witted professional committed to providing patient-focused delivery of care and treatment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Paramedic Lieutenant
LifeCare Ambulance Inc
Lorain
04.2006 - Current
- Supervised daily operations of paramedic teams to ensure high-quality patient care.
- Coordinated emergency response efforts with local hospitals and community resources.
- Trained and mentored new paramedics on protocols and best practices for patient assessment.
- Evaluated performance metrics to identify areas for improvement in service delivery.
- Fostered teamwork among paramedic staff through effective communication and support strategies.
- Coordinated with other emergency services agencies during mass casualty incidents to optimize resource utilization and ensure seamless incident management.
- Conducted regular quality assurance audits of patient care records, identifying areas for improvement and implementing necessary changes.
- Addressed any performance or disciplinary issues within the team promptly and fairly, ensuring a positive work environment for all staff members.
- Ensured compliance with all state and federal regulations for EMS operations, maintaining a flawless safety record.
- Upheld high standards of professionalism within the team by modeling ethical behavior in all aspects of work.
- Increased patient survival rates through rigorous training of paramedic staff in advanced life support techniques.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Transferred patients safely and securely to medical facilities for continued care.
- Contributed to the development of department-wide policies, procedures, and protocols aimed at enhancing operational effectiveness.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
- Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
- Responded to daily emergencies and worked alongside firemen and EMTs.
- Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
- Educated patients and family members on medical treatments and therapies for informed support.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
- Performed intubations to secure airway in patients under respiratory and cardiac arrest.
- Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory.
- Responded to emergency calls to provide immediate and life-saving medical care.
- Communicated with treatment center personnel and dispatchers to provide information about situation, arrange reception of victims and receive instructions for further treatment.
- Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
- Transported critically ill and injured patients to nearest medical center, using advanced life support equipment as needed.
- Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
- Documented patient information, medical interventions and patient outcomes for accurate record-keeping.
- Communicated patient information and updates to hospital staff for smooth transition.
- Conducted end-of-shift cleaning, sanitation and resupply of equipment to promote organized, sanitary workstation.
Paramedic
Cleveland Clinic Avon Jacobs
Avon, OH
08.2023 - 06.2024
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
- Streamlined patient handoff processes at hospitals by clearly communicating relevant information to receiving staff, ensuring seamless continuity of care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Promoted health equity within the community by offering culturally sensitive care to diverse populations while respecting individual preferences or needs.
- Took patient health histories and asked questions to determine cause of illness or injury.
- Operated electrocardiograms (EKGs), external defibrillators or bag valve mask resuscitators in advanced life support environments.
- Monitored patients' vital signs to assess condition and identify necessary medical interventions.
- Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
- Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
- Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
Dispatcher
Lifecare Ambulance Inc
Elyria
01.2010 - 01.2013
- Coordinated emergency response activities to ensure timely and efficient patient transport.
- Monitored real-time communications between field units and medical facilities for optimal service delivery.
- Implemented routing software to enhance operational efficiency and reduce response times.
- Trained new dispatch staff on protocols, software systems, and emergency procedures.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Consistently met performance metrics for call handling, contributing to the overall success of the department.
- Managed high-stress situations to ensure caller calmness, using effective communication and problem-solving skills.
- Maintained high levels of confidentiality and discretion with sensitive information.
- Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.
Education
Associate of Science - Science
Lorain County Community College
Elyria 08-2023
Associate of Arts -
Lorain County Community College
Elyria, OH08-2023
Certification - Nursing- Practical Nursing
Lorain County Community College
Elyria08-2023
Certificate - Paramedicine
LifeCare EMS Academy
Elyria03-2016
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Stress tolerance
- Time management
- Dispatching procedures
- Prioritizing calls
- Problem-solving
- Updating logs
- Route navigation
- Dispatching field personnel
- Incident reporting
- Team collaboration
- Map reading
- Emergency protocols
- Critical thinker
- Driver communication
- Navigation support
- Call handling
- Radio communication
- Workflow prioritization
- Multitasking Abilities
- Organizational skills
- Excellent communication
Certification
- Paramedic
- ACLS
- PALS
- BLS
- CIT
- PN
Timeline
Paramedic
Cleveland Clinic Avon Jacobs
08.2023 - 06.2024
Dispatcher
Lifecare Ambulance Inc
01.2010 - 01.2013
Paramedic Lieutenant
LifeCare Ambulance Inc
04.2006 - Current
Associate of Science - Science
Lorain County Community College
Associate of Arts -
Lorain County Community College
Certification - Nursing- Practical Nursing
Lorain County Community College
Certificate - Paramedicine
LifeCare EMS Academy