Jessica Baker
Virginia Beach,VA
Summary
Dedicated cashier with strong customer service expertise and proven proficiency in cash handling and conflict resolution. Demonstrated ability to ensure seamless transactions and high customer satisfaction in fast-paced environments. Background in customer-facing roles emphasizes task efficiency and accurate inventory management. Strong communication and problem-solving skills enhance adaptability to diverse customer needs, contributing positively to team dynamics.
Overview
3
3
years of professional experience
Work History
Cashier
Sunoco Gas Station
Virginia Beach, Virginia
11.2024 - Current
- Processed customer transactions accurately and efficiently in high-volume environment.
- Managed cash register operations, providing accurate change and receipts for improved customer satisfaction.
- Delivered excellent customer service, addressing inquiries and resolving issues to enhance customer experience.
- Greeted customers and provided information about products and services.
- Maintained cleanliness and organization of cashier area and store shelves.
- Collaborated with team members to facilitate smooth shift transitions and operations.
- Executed various support tasks to maintain efficient store operations.
Preschool Afterschool Care Volunteer
mount pleasant christian school
Chesapeake, Virginia
08.2023 - 11.2024
- Supervised children during afterschool activities, enhancing safety and engagement.
- Organized educational games to enhance learning and social skills development.
- Assisted teachers with lesson preparation and classroom management tasks.
- Implemented safety protocols to maintain secure environment for all students.
- Provided emotional support, fostering nurturing atmosphere for children.
- Maintained cleanliness and order in play areas after each use.
- Facilitated group discussions to promote participation and develop social skills in children.
- Supervised nap time to ensure children rested peacefully to ensure quiet and restful environment for children.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA05-2025
Some College (No Degree) - Health Sciences
Tidewater Community College
Virginia Beach, VA08-2026
Skills
- Customer service and support
- Team collaboration
- Classroom management
- Educational activities
- Safety protocols
- Communication skills
- Conflict resolution
- Time management
- Inventory management
- Work ethic and integrity
- Cash handling expertise
- Point of sale systems
- Basic math proficiency
- Guest inquiries handling
- Attention to detail
- Clear communication
- Cleaning and sanitizing practices
- Empathy and patience
- Professionalism and courtesy
- Training and onboarding processes
- Multitasking and organization
Timeline
Cashier
Sunoco Gas Station
11.2024 - Current
Preschool Afterschool Care Volunteer
mount pleasant christian school
08.2023 - 11.2024
High School Diploma -
Penn Foster Career School
Some College (No Degree) - Health Sciences
Tidewater Community College