Jessica Ball
West Valley City,UT
Summary
Proven track record in enhancing warehouse operations, notably at LVK Fulfillment Center, by mastering inventory management and demonstrating exceptional teamwork. Achieved significant reductions in order fulfillment errors and expedited shipping processes, ensuring over 95% customer satisfaction. Skilled in pallet jack operation and known for unparalleled attention to detail.
Overview
20
20
years of professional experience
Work History
Picker/packer
LVK Fulfillment Center
09.2021 - Current
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
- Increased customer satisfaction by carefully inspecting items for damages or defects before packaging and shipping.
- Expedited warehouse operations during peak periods by staying flexible with work hours and assisting colleagues in completing high-priority tasks.
- Strengthened warehouse operations by cross-training in various roles, providing backup support during employee absences or high-volume periods.
- Facilitated seamless order fulfillment with proper preparation of shipping documents, including invoices, packing slips, and waybills.
- Assisted in reducing stock discrepancies through regular cycle counts, meticulous record-keeping, and prompt reporting of variances.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Picked and packed order items.
Assistant Head Hous
Oquirrh Mountains Inn
01.2020 - 08.2021
- Maintained a safe working environment by enforcing safety protocols and conducting regular inspections.
- Facilitated open lines of communication between departments for better overall hotel operations coordination.
- Established effective communication channels between housekeeping staff, front desk personnel, and maintenance teams for seamless operations.
- Coordinated deep-cleaning projects during off-peak periods to keep the property looking fresh yearround.
- Provided exceptional customer service by addressing guest concerns and requests in a timely manner, often going above and beyond to exceed expectations.
- Managed housekeeping team effectively for timely room turnovers and consistent high-quality results.
- Oversaw laundry operations to ensure timely delivery of clean linens for the entire hotel property.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Worked with front desk to respond promptly to all guest requests.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Sorted, laundered and put away various laundry items.
- Handled requests for extra linens, toiletries and other supplies.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Receiver
Cabellas
06.2017 - 04.2019
- Kept work areas clean, safe, and organized.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
Picker
Sportmans Warehouse
06.2016 - 06.2017
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
Receiver
Walmart Distribution Center
02.2005 - 01.2016
- Kept work areas clean, safe, and organized.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Managed inventory levels effectively through accurate data entry and record-keeping practices.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
- Trained new employees on receiving procedures, improving overall team performance.
- Restocked products and rotated items according to standard procedures.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Expedited returns of damaged or incorrect items to suppliers, ensuring timely resolution of issues.
- Enhanced warehouse organization by categorizing items according to size, weight, or type for efficient storage and retrieval processes.
- Ensured timely processing of incoming shipments to minimize stock shortages and improve customer satisfaction.
- Coordinated with other departments for seamless integration of received goods into various operations.
- Assisted in resolving discrepancies between purchase orders and delivered goods promptly, minimizing negative impacts on business operations.
Education
GED -
C.O. Bastian
Caliente, NVSkills
- Pallet jack operation
- Order accuracy
- Warehouse safety
- Packing efficiency
- Shipping and receiving
- Loading and unloading
- Labeling and tagging
- Hand-eye coordination
- Workplace cleanliness
- Maintaining equipment
- Stock replenishment
- Pick-list processing
- Barcode scanning
- Quality control
- Time management
- Shipment preparation
- Inventory management
- Order picking
- Team collaboration
- Workload prioritization
- Safety compliance
- Space utilization
- Product Inspections
- Record keeping
- Order verification
- Pallet jack usage
- Box building and packing
- Workplace organization
- Inventory error correction
- Order ticket reading
- Dependable and reliable
- Product labeling
- Attention to detail
- Stocking
- Order fulfillment
- Shipment inspection
- Safety procedures
- Pick lists
- Merchandise stocking
- Decision-making
- Order filling
Timeline
Picker/packer
LVK Fulfillment Center
09.2021 - Current
Assistant Head Hous
Oquirrh Mountains Inn
01.2020 - 08.2021
Receiver
Cabellas
06.2017 - 04.2019
Picker
Sportmans Warehouse
06.2016 - 06.2017
Receiver
Walmart Distribution Center
02.2005 - 01.2016
GED -
C.O. Bastian
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