Jessica Ball
Cary
Summary
Responsible, dependable college student well experienced in customer service. Passionate about not only supporting the company but ensuring that each customer leaves satisfied with a smile on their face. Energetic and hardworking, prepared for any customer or workplace issue.
Overview
5
5
years of professional experience
Work History
Babysitter
Self-Employed
12.2019 - Current
- Supervised and entertained many children from the ages of 6 months to 12 years old
- Developed trusting relationships with parents and followed any instructions given, whether they be health, school, or personally related
- Showed excellent problem-solving skills in order to resolve any type of issue that arose
- Maintained a clean and healthy home by doing housekeeping duties, and worked collaboratively with parents to ensure I could best take care of their kids!
Receptionist
Aqua Tots Swim School
09.2023 - 08.2024
- Greeted incoming families and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give families a positive first impression.
- Created positive relationships with families and customers through professional demeanor and interpersonal skills.
- Improved workflow by introducing more organization practices.
Restaurant Team Member
Tropical Smoothie Cafe
03.2023 - 05.2023
- Greeted customers daily with a smile, took orders, prepped, and cleaned alongside only two other team members
- Successfully maintained a positive and exciting environment while staying organized and focused on the tasks at hand
Receptionist
Twisted Scizzors Salon
07.2021 - 12.2022
- Greeted every single customer with a professional and loving smile
- Handled appointments, client communication, multi-line telephone systems, conflicts, cleaning, invoices, and payments
- Maintained an exceptional relationship with coworkers as well as relationships with the clients themselves!
Volunteer
Taylor YMCA
01.2021 - 05.2021
- Volunteered for the YMCA Super Skipper developmental jump rope team
- Taught, coached, and inspired young athletes in the sport of jump rope
Education
BACHELOR OF SCIENCE (B.S.) - RADIOLOGY CANDIDATE
University of North Carolina at Chapel Hill
Chapel Hill, NC05.2027
Skills
- Outgoing
- Friendly
- Good Listener
- Approachable
- Multi-Line Telephone Systems
- Conflict Resolution
- Memorization
- Mail Handling
- Communication
- Time Management
- Scheduling
- Organization
Additional Information
Involved in the sport of jump rope for 11 years. Was a member of the Salem Skip-Its jump rope team at Salem Elementary school, was a member of the Apex Skip-Its jump rope team for 1 year, member of the YMCA Super Skippers jump rope team for 5 years. Attended practices regularly and worked with many different people. Worked very hard towards goals while maintaining good sportsmanship. Collaborated with different groups of people through many challenges. Participated in many competitions, became a world-champion, and earned many medals.
Timeline
Receptionist
Aqua Tots Swim School
09.2023 - 08.2024
Restaurant Team Member
Tropical Smoothie Cafe
03.2023 - 05.2023
Receptionist
Twisted Scizzors Salon
07.2021 - 12.2022
Volunteer
Taylor YMCA
01.2021 - 05.2021
Babysitter
Self-Employed
12.2019 - Current
BACHELOR OF SCIENCE (B.S.) - RADIOLOGY CANDIDATE
University of North Carolina at Chapel Hill