Jessica Balogh
Columbus,US
Summary
Experienced Team Coordinator with 11 years of expertise at Best Buy. Proven track record in effectively coordinating teams, managing vendor relationships, and optimizing logistics operations while maintaining inventory accuracy.
Overview
11
11
years of professional experience
Work History
Team Coordinator
Best Buy Logistics
06.2017 - Current
- Facilitated and enhanced company operations by handling all aspects of supply chain management, including procurement, logistics and recordkeeping
- Motivated team members to accomplish distribution performance goals and achieve inventory objectives
- Kept production at peak levels, resolved shortages and optimized inventory to meet customer needs
- Evaluated operational trends and proactively adjusted strategies to maintain alignment between performance and objectives
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
- Monitored performance of logistics operations to identify areas for improvement.
- Supervised 6 co-workers
- Worked with customer service representatives to handle escalated customer issues.
Quality Assurance Administrator
Best Buy Logistics
10.2016 - 06.2017
- Handled operations pertaining to supply chain and assisted in beautification and enhancement projects, troubleshooting and progress improvement initiatives
- Resolved problems and managed multiple tasks using strong planning and process management abilities
- Identified inefficiencies within supply chain and implemented strategies resulting in improved performance
- Reviewed and assessed customer data in real-time to discover and immediately address errors and anomalies before issues occurred.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
- Performed root cause analysis to identify and resolve inventory issues.
- Applied coaching techniques and tools to support managers and team members in improving performance
SWAT (Stock What's Available Today)
Best Buy Inc
04.2014 - 10.2016
- Managed inventory control for high-volume retail stores with accurate, timely stock replenishment.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Analyzed shortages and reported findings to store leadership, focusing on continuous improvement.
- Completed daily cycle counts to maintain accuracy of records.
- Completed yearly physical inventory counts
Sales Support
Best Buy Inc
09.2013 - 04.2014
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Education
Associate of Applied Science - Supply Chain Management
Columbus State Community College
Columbus, OHSkills
- Communication
- Positive Attitude
- Adaptable
- Inventory Control
- Employee Training
- Team Leadership and Coordination
- Problem-solving Abilities
- Relationship Building
- Process Monitoring
- Passion for continuous learning
Accomplishments
- Engagement committee member for Emerging Careers ERG since November 2023 (formerly known as Young Professionals)
- Assisted with Go Live for Buffalo, New York delivery pad and Cincinnati, Ohio delivery pad
- Assisted in inventory reconciliation and reporting clean-up for Orlando DDC and Seattle DDC
- Assisted remotely with inventory research and communication form clean-up for Miami delivery pad and Chicago DDC
- Created and established ongoing partnership with Pittsburgh delivery pad that is ran by our service partner FSA, and assisted with inventory clean-up and physical inventory
Timeline
Team Coordinator
Best Buy Logistics
06.2017 - Current
Quality Assurance Administrator
Best Buy Logistics
10.2016 - 06.2017
SWAT (Stock What's Available Today)
Best Buy Inc
04.2014 - 10.2016
Sales Support
Best Buy Inc
09.2013 - 04.2014
Associate of Applied Science - Supply Chain Management
Columbus State Community College