Jessica Baltazar
Canoga Park,CA
Summary
Skilled in both interpersonal communications and technical salon tasks, I consistently contribute to positive customer experiences and operational success.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Hair Salon Assistant
Salon Republic
04.2023 - 11.2024
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered telephone calls to provide information and schedule new appointments.
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
- Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
- Contributed to positive client experiences by offering refreshments and engaging in friendly conversations throughout their appointments.
- Prepared styling tools for daily use, ensuring all equipment was sanitized and functioning properly for stylist use.
- Supported stylists during haircuts by providing necessary tools and equipment, aiding in the timely completion of appointments.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
Sales Associate
Macys Department Store
07.2023 - 02.2024
Sales Associate
Finish Line
04.2018 - 07.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Customer Service Cashier
Presbyterian Hospital
01.2016 - 11.2017
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Chatsworth Charter High School
Chatsworth 06.2017
Skills
- Excellent customer service
- Adaptability and flexibility
- Multitasking and organization
- Honest and dependable
- Relationship building
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Macys Department Store
07.2023 - 02.2024
Hair Salon Assistant
Salon Republic
04.2023 - 11.2024
Sales Associate
Finish Line
04.2018 - 07.2019
Customer Service Cashier
Presbyterian Hospital
01.2016 - 11.2017
Chatsworth Charter High School
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