Jessica Barkley
LAGUNA BEACH,CA
Summary
Superior skills in developing key client relationships and building brand loyalty to increase sales. Extensive experience in creating valuable experiences for luxury clients. Multicultural background speaking French and Spanish fluently and basic Italian. Over 12 years of experience in luxury retail.
Overview
15
15
years of professional experience
Work History
Senior Sales Executive
Lugano Diamonds
Newport Beach, California
01.2024 - Current
- Enhanced client retention through proactive relationship building.
- Strategizing potential leads at upscale events for client expansion.
- Cultivated and inspired growth of client relationships using CRM tools.
- Arranged upscale salon experiences for affluent clientele.
- Ensured punctual delivery of products in line with client requirements.
- Consistently surpassing monthly KPIs.
Private Client Advisor
Ralph Lauren
Costa Mesa, CA
12.2022 - 01.2024
- Revitalized store's VIC customer base.
- Recognized as the top producer for three consecutive years.
- 85% of sales generated from private appointments
- Redeveloping client lists and re-engaging clients with the brand.
- Provided support for various team needs.
- Regularly updated product knowledge to enhance client interactions.
Private Client Advisor
Louis Vuitton-moet-hennessy Group, Lvmh
Costa Mesa, CA
08.2022 - 12.2023
- Applied conversational techniques to uncover customer needs efficiently.
- Exceeded sales targets by 100%.
- Reaching out to lapsed clients and walk in clients with strategic look books or new events.
- Assisting qualified clients through their journey with the brand to achieve desired goals.
- Facilitated high-end client interactions.
- Executed effective client interactions using email and messaging platforms.
Retail Sales Key-Holder
Ralph Lauren Corp
Costa Mesa, CA
02.2019 - 08.2022
- Create e mails to contact and develop relationships with clients
- Achieved over $1’300 million in sales in 2021
- Engaged clients by presenting knowledge of materials in an interesting manner.
- Cross selling 49% to 51% ratio, respectively, to men and women.
- Work alongside management to organize bespoke events tailored for high-end clientele.
- Guided clients through custom tailoring requests.
Custom Dress Designer for VICs
C Dobbs Boutique
Newport Beach, California
01.2017 - 02.2019
- Ensured precise fit during custom fittings.
- Assisted with store and window display merchandising.
- Leveraged active listening to assess customer needs.
- Kept current with trends in sales promotions.
- Cultivated relationships with customers to grow client base.
Brand Creator and Ambassador at JB Atelier
JB ATELIER and Bridal
Laguna Beach, California
11.2009 - 11.2016
- Created a collection of dresses and bespoke luxury dresses for VIC clients
- Grew a following of faithful luxury clients in the Newport Beach, Newport Coast and Laguna Beach areas
- Engaged and collaborated with local charities to create brand awareness and grow client base
- Created events to create and elevate brand awareness.
- Traveled to Premier Vision Fabric show in. Paris to source fabrics and accessories.
Education
BBA - Gemology
GIA
Carlsbad, CA02-2024
Associate Degree - Fashion Design
Ecole De La Mode
Paris, FranceAssociate of Arts - Fashion Design and Marketing
FIDM
Los Angeles, CAMaster of Arts - International Studies And International Marketing
University Of San Diego
San Diego, CAMaster of Arts - International Law And Philosophy
Harvard University
Cambridge, MABachelor of Arts - International Affairs And Languages
Lewis & Clark College
Portland, ORSkills
- Storytelling for Enhanced Client Interaction
- KPI Exceeding Performance
- Entrepreneurial background and attitude
- Excellent verbal and Written Communication
- Collaborative Teamwork
- Focus on solution oriented practices
- CRM Proficiency
Affiliations
Yoga, swimming in ocean, meditation, aroma therapy, fashion design, foreign languages.
Accomplishments
- Fullbright Scholarship Recipient.
Timeline
Senior Sales Executive
Lugano Diamonds
01.2024 - Current
Private Client Advisor
Ralph Lauren
12.2022 - 01.2024
Private Client Advisor
Louis Vuitton-moet-hennessy Group, Lvmh
08.2022 - 12.2023
Retail Sales Key-Holder
Ralph Lauren Corp
02.2019 - 08.2022
Custom Dress Designer for VICs
C Dobbs Boutique
01.2017 - 02.2019
Brand Creator and Ambassador at JB Atelier
JB ATELIER and Bridal
11.2009 - 11.2016
Associate Degree - Fashion Design
Ecole De La Mode
Associate of Arts - Fashion Design and Marketing
FIDM
Master of Arts - International Studies And International Marketing
University Of San Diego
Master of Arts - International Law And Philosophy
Harvard University
Bachelor of Arts - International Affairs And Languages
Lewis & Clark College
BBA - Gemology
GIA
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Languages, yoga, continuing personal development, daily meditation, fashion design and passion for art
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