Nurse Manager
Balfour Senior Living
08 2022 - Current
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Advocated for patients'' rights and ethical considerations in all aspects of care delivery.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
- Established strong relationships with patients'' families, providing support and education throughout the treatment process.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Implemented care plans for patient treatment after assessing physician medical regimens.
