Jessica Bassett

• Process student withdrawal & enrollment paperwork, assist in online registration, contact prior schools for student records , data collection and entry.
• Master Scheduling for the High School, 30 teachers 200 + students , course creation & updates, SCED coding, daily scheduling changes.
• Auditing transcripts & cumulative records for accuracy and transcribing.
• Point of contact for student records and Academic Advising.
• Point of contact and enrollment coordinator for Fort Lewis, San Juan, Pueblo Community & Western Colleges For Dual credit.
• Contacting community members and groups to offer community service and outreach opportunities.
• Daily meetings with colleges, businesses and other postsecondary areas of interest for students
• AP/SAT Coordinator organizing and running State testing for 200+ students
• Search local and national databases and connect with local committee boards for scholarship opportunities.
• Academic advising/ Cosi Coordinator, creating a four year ICAP for Student success
• Graduation & career plan working with students to apply for colleges, create essays, develop goals for 200+ students.
• Provided comprehensive support services encompassing career and personal goals of student.
• Reviewed student files to meet deadlines for completing various graduation requirements.
• Discussed student success strategies and development of study skills.
• Assisted students in selecting courses to align with interests and abilities.
• Organized, detailed and excellent track record of working well under pressure to meet deadlines.
• Received and reviewed transcripts to determine eligibility for admission to college or specific programs.
• Maintained accurate confidential participant files to meet state and federal guidelines.
• Investigated complaints and worked with students, parents and teachers on finding positive resolutions.
• Run Infinite Campus reports and grading windows for admin & teachers.
• Assist staff, students, parents in navigation and training with Infinite Campus/ Google Drive/ Microsoft Office/ CDLS/ BUZZ/ Acellus /BYU /College Board/ Canvas ect..
• Train new staff on academic advisement and procedures of counseling center.
• Assist in State civics reporting, National Clearinghouse reporting, data collection and demographic information for grants/reports.
• Answered student inquiries and resolved problems related to curriculum and course prerequisites.
• Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
• Facilitated academic and cognitive assessments to provide resource referrals according to individualized needs.
• Maintained student database and electronic records for each student contact.
• Advised students individually and in groups on academic programs for individual interests.
• Coordinated follow up and student outreach to monitor academic progress for at-risk students.
• Conducted seminars, workshops, and educational presentations for enrichment opportunities for students and familys.

• Educated & raised an amazing & hard working daughter.

• (I was offered the Store Management position but took the assistants instead since I was pregnant and planning on being a stay at home mom)
• Customer Service & Sales
• Assist Store Manager in all duties
• Employee training
• Sales displays / merchandising / product promotions
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
• Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
• Established and optimized schedules to keep coverage and service in line with forecasted demands.
• Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.

(The entire chain of 38 stores closed their doors in 2007)

• Customer Service & Sales
• Monitoring and supporting staff to meet sales goals.
• Recruiting & training of all staff 20+ employees.
• (Within 1st year of taking management the staff and I increased sales and cut staff turnover, By the time We closed our doors we were able to maintain a steady growth in sales and retain 95% of staff for 4 years)
• Implemented an organization system for inventory control of our off site storage facility of seasonal merchandise.
• Organize special promotions, overseeing product displays and merchandising department store.
• Conducted employee performance meetings and reviews.
• Work on the sales floor to engage with and encourage employees & cultivate a positive work environment.
• Managed inventory control, cash control and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Set effective employee schedules based on forecasted customer levels, individual employee knowledge and service requirements.
• Approved regular payroll submissions for employees.
• Rotated merchandise and displays to feature new products and promotions.
• Supervised guests at front counter, answering questions regarding products.
• Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
• Coached sales associates on product knowledge by using wide variety of training tools.
• Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
• Protected store from loss or theft by setting and enforcing clear security policies.
• Bolstered sales volume by implementing incentive program and initiating advanced employee training.