Jessica Bateman

Assisted in helping customers find products best suited to them based off of their wants and interests in a timely manner.

Built strong and long lasting relationships with customers that developed repeating business as well as loyalty.

Worked with a team to plan and create in store events and sales, to ensure that they ran smoothly and appealed to our customer base.

Worked closely with management and colleagues to provide top notch customer service to our patrons, building a strong reputation among the community for our customer service.

Ran all stores social media pages as well as creating new accounts as other social media platforms gained popularity. Consistently posted multiple times a week cross platform to keep audience in the know of all sales, new items, and top picks of the week.

Studied algorithms to learn what content our audience preferred and better interacted with.

Was in charge of answering direct messages, comments, and emails in a timely manner to keep connection and reliability with audience strong.

Created eye catching posters and social media posts using online photo creating platforms (example; Canva) to promote new products and coming events.

Worked as a team with other volunteers to create, plan, and run events aimed for the general public as well as younger patrons of the library.

Redid graphic novel section over a short period of time, to better organize, find damaged products, and order new material for the patrons to enjoy.

Assisted in preparing and working in larger events, making sure the events ran smoothly and achieved the goals of said events.