Jessica Cabrera
Rialto,CA
Summary
Driven, well-versed, and ambitious individual seeking an opportunity for growth that will utilize skills and experience. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
16
16
years of professional experience
Work History
Business Owner
The Flower Spot
07.2022 - 12.2023
- Consulted with customers to assess needs and propose optimal solutions with 100% satisfaction.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Trained and motivated employees to perform daily business functions.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
- Managed day-to-day business operations.
Order Fulfillment Processing Lead
NRI Distribution Center
07.2021 - 06.2022
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Entered package information into company's computer system.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Delegate daily tasks to team based on skills to ensure efficiency and timely fulfillment.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
Store Manager
Adam's Arrangements
11.2019 - 06.2021
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Managed inventory control, cash control and store opening and closing procedures.
- Devised processes to boost long-term business success and increase profit levels.
Operations Analyst/Inventory Control
Topson Downs
09.2017 - 11.2019
- Collected, arranged and input information into database system.
- Investigated and resolved alerts, conducted queries and culled records to assist with maintenance and problem resolution.
- Completed weekly logs and reports detailing production data such as volume and quality assurance results, helping management make accurate operational decisions.
Wave Clerk
Avent Group
06.2016 - 09.2017
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Handled client correspondence and tracked records to foster office efficiency.
Frozen Foods Department Manager
Walmart
05.2008 - 04.2016
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
- Led and developed management team of 5.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
Education
West Valley High School
Hemet, CASkills
- Analytical and Critical Thinking
- Customer Service
- Attention to Detail
- Multitasking
- Time Management
- Self-motivated
- Adaptable
- Staff Management
- Customer Relations
- Inventory management
Timeline
Business Owner
The Flower Spot
07.2022 - 12.2023
Order Fulfillment Processing Lead
NRI Distribution Center
07.2021 - 06.2022
Store Manager
Adam's Arrangements
11.2019 - 06.2021
Operations Analyst/Inventory Control
Topson Downs
09.2017 - 11.2019
Wave Clerk
Avent Group
06.2016 - 09.2017
Frozen Foods Department Manager
Walmart
05.2008 - 04.2016
West Valley High School
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