Jessica Beach
Columbia ,MD
Summary
Tri-lingual eligibility analyst professional with experience successfully managing high case loads in fast-paced environments and a dedication to fostering excellent internal and external relationships ready to deliver outstanding results to your English and Spanish speaking applicants.
Overview
5
5
years of professional experience
Work History
Fraud Investigator/Eligibility Specialist
Amazon
Barcelona, Spain
06.2022 - Current
- Identified patterns of suspicious activity across multiple accounts or transactions.
- Collaborated with external agencies, such as utility companies, as well as local and state business licensing agencies, to validate seller information.
- Participated in meetings with senior leadership team to discuss potential risks associated with current trends in fraud detection.
- Utilized various tools, such as Microsoft Excel, to analyze large amounts of data quickly.
Flight Attendant
Scandinavian Airlines System
Stockholm, Sweden
01.2020 - 06.2022
- Assisted passengers during deplaning process by providing directions or other information as requested.
- Participated in pre-flight briefings to discuss flight details, weather and service plans.
- Demonstrated safety equipment and procedures to meet FAA guidelines.
Education
High School Diploma -
Kopperlunds
Vasteras, Sweden 05-2014
Skills
- Self study and familiarization with Housing Choice Voucher Program
- Proficient with Microsoft Office and other Windows tools
- Proficient in English, Spanish, and Swedish languages
- Experienced in understanding and applying policies, procedures, and regulations
- Eligibility Determination experience
Languages
English
Full Professional
Spanish
Native/ Bilingual
Swedish
Native/ Bilingual
Affiliations
- Open Water Scuba diving
- Drawing
- Reading
Timeline
Fraud Investigator/Eligibility Specialist
Amazon
06.2022 - Current
Flight Attendant
Scandinavian Airlines System
01.2020 - 06.2022
High School Diploma -
Kopperlunds