Jessica Bellhouse
Las Vegas
Summary
Corporate security professional with proven experience in safeguarding assets, managing risk, and ensuring compliance. Strong focus on teamwork and adaptability, consistently delivering results in dynamic environments. Skilled in threat assessment, emergency response planning, and access control. Reliable and flexible, known for maintaining high standards and achieving organizational security goals.
Overview
11
11
years of professional experience
Work History
Concierge security
Cathay Bank
07.2020 - 12.2024
- Monitored CCTV systems for all Cathay Bank branches across the United States
- Answered alarm calls and dispatch LAPD and LAFD accordingly
- Communicated with clients each and every high priority alarm calls proficiently
- Documented all incident reports to clients
- Gathered video/image evidence to assist client for court documentation, subpoena
- Assisted customers in filing claims for ATM services
- Conducted concierge services such as; greeting Cathay Bank team members, set appointments for executives, sorted packages, maintained a clean lobby
- Performed access control for vendors working at the corporate office
- Trained new security officers
- Filed, printed, and scanned important documents for the client
- Conducted interior and exterior foot patrols in premises to secure the corporate building from transients
Lead Security Officer
Guard Systems Inc
07.2018 - 07.2020
- Checked in incoming and outgoing shipment of ocean and rail containers and trailers for General Electric appliances
- Ensured that all seals on shipment matched the Bill of Lading paperwork
- Accurately input data of all shipment going in and out of the yard to GE management via computer software
Caregiver
ACS Services
04.2014 - 07.2018
- Personalized care to elderly clients, assisting with bathing, dressing, and toileting needs
- Administered medications accordingly to prescribed schedules, monitored for any adverse reactions and reporting changes to healthcare providers
- Prepared nutritious meals based on dietary restrictions, ensuring proper food intake and hydration
- Assisted with mobility by using transfer devices and providing safe ambulation support
- Transported clients to medical appointments safely
- Maintained a clean and safe home environment by performing light housekeeping tasks
- Established trusting relationships with clients and their families, offering emotional support and companionship
Education
CNA training program -
Citrus College
Glendora, CA12.2008
High School Diploma -
Arroyo High School
El Monte, CA12.2006
Skills
- Customer service
- Surveillance monitoring
- Access control management
- Multitasking
- Calm under pressure
- Compassion
- Highly adaptable
- Strong work ethic
- Hospitality
- Safety procedures
- Conflict resolution
- Vendor interaction
- Relationship building
- Problem-solving
Timeline
Concierge security
Cathay Bank
07.2020 - 12.2024
Lead Security Officer
Guard Systems Inc
07.2018 - 07.2020
Caregiver
ACS Services
04.2014 - 07.2018
High School Diploma -
Arroyo High School
CNA training program -
Citrus College
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