Summary
Overview
Work History
Education
Skills
Certification
Awards
Leadership Experience
References
Timeline
Generic

Jessica Benally

Albuquerque,NM

Summary

Dynamic Operations Manager with extensive experience at Bernalillo County, excelling in strategic planning and stakeholder engagement. Proven track record in enhancing operational efficiency and implementing quality management systems. Adept at leading cross-functional teams and driving continuous improvement initiatives, achieving a 20% increase in process efficiency. Skilled in data analysis and effective communication.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Operations Manager, Interim

Bernalillo County
03.2025 - Current
  • Company Overview: Behavioral Health Authority Division, Office of Operational Supports
  • Direct daily operations; manage, train, assign, evaluate, and discipline personnel; oversee staffing and hiring decisions.
  • Assist in developing and administering annual budgets; forecast funding needs; monitor expenditures; prepare monthly, annual, and ad-hoc financial reports; serve as grant liaison.
  • Monitor vendor contracts; manage invoice processing, PO changes, contract amendments/extensions; ensure compliance with procurement regulations.
  • Act as primary contact for internal/external audits; ensure compliance with policies, procedures, and funding requirements.
  • Identify improvement opportunities; develop, implement, and monitor strategic initiatives; coordinate special projects to meet deadlines.
  • Conduct administrative and research studies; prepare written responses to stakeholders; generate reports on department operations and services.
  • Address constituent concerns; coordinate with other departments/agencies; promote department programs and activities; maintain strong collaborative relationships.
  • Develop, implement, and manage fiscal policies; ensure regulatory compliance in purchasing and program operations.
  • Oversee department travel requests, tracking, and reconciliation.
  • Manage internal/external communications; represent department at public events; strengthen relationships with external partners.
  • Handle sensitive information with discretion; maintain professional standards in all operations.
  • Behavioral Health Authority Division, Office of Operational Supports
  • Developed key performance indicators to measure effectiveness of operational processes.
  • Coordinated cross-functional teams to ensure timely delivery of products and services.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.
  • Created detailed reports on the performance of individual departments within operations.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Measured and reviewed performance via KPIs and metrics.
  • Presented performance and productivity reports to supervisors.
  • Connected with clients and developed strategies to achieve sales and customer service goals.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Built strong operational teams to meet process and production demands.
  • Enforced federal, state, local and company rules for safety and operations.
  • Negotiated contracts with vendors and service providers, securing favorable terms.
  • Produced SOPs to document workplace procedures and optimize productivity through standardization.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Collaborated with team leaders on quality audits.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Special Projects Coordinator

Bernalillo County
08.2024 - Current
  • Company Overview: Office of Criminal Justice and Behavioral Health Initiatives
  • Conduct fiscal impact, cost-benefit, feasibility, and economic impact analyses for programs, projects, and legislation.
  • Oversee contract compliance, including preparation of RFPs, proposal evaluation, reimbursement processing, and vendor performance monitoring.
  • Coordinate and implement special projects, including systems re-engineering, performance monitoring, customer surveys, and strategic improvement initiatives.
  • Provide technical assistance and serve as liaison between the County, social service agencies, and other stakeholders.
  • Identify opportunities for operational improvement; develop, implement, and track strategic improvement plans.
  • Analyze proposed and pending local, state, and federal legislation; prepare program and fiscal impact reports, policy recommendations, and position papers.
  • Prepare agenda items, periodic financial reports, and executive summaries on areas of responsibility.
  • Supervise, train, and direct personnel; design and deliver technical training workshops and facilitate departmental training initiatives.
  • Serve on committees, task forces, evaluation groups, and negotiating teams to advance department and County objectives.
  • Ensure confidentiality and proper handling of sensitive or confidential records, plans, and decisions.
  • Office of Criminal Justice and Behavioral Health Initiatives
  • Developed project plans to ensure successful completion of special projects.
  • Prepared detailed status reports on ongoing special projects.
  • Drafted communications related to special projects including emails, memos, reports and presentations.
  • Coordinated activities between different departments involved in executing special projects.
  • Researched best practices related to special project management processes.
  • Provided support in the planning and implementation of special projects initiatives.
  • Communicated effectively both verbally and in writing with key stakeholders across all levels of the organization.
  • Organized and coordinated meetings, conferences and travel arrangements for special projects.
  • Acted as a liaison between internal teams, external vendors and other third parties associated with the project.
  • Monitored progress of special projects and reported progress to senior management team.
  • Analyzed data related to performance metrics associated with each project.
  • Assisted in the development and maintenance of project budgets.
  • Provided administrative support such as scheduling meetings, creating agendas, taking minutes.
  • Collaborated with stakeholders to identify objectives, scope and timeline for special projects.
  • Facilitated problem solving sessions between stakeholders when issues arose during the course of a project.
  • Managed multiple tasks simultaneously while meeting tight deadlines for various assigned tasks.
  • Ensured proper documentation of all phases of the project life cycle from inception through delivery.
  • Led relationship management, coordinating communications, and collaborations to maintain momentum towards project goals.
  • Tracked costs and expenses for analysis against original budget and compiled data into reports for final review.
  • Presented progress reports to client, highlighting ongoing progress milestones and communicating unforeseen obstacles.
  • Researched different topics and gleaned important details from various sources for possible use in future assignments.
  • Met with clients to ascertain project intent, requirements and budgets.
  • Supported junior personnel by implementing projects complying with guidelines, complying with required parameters.
  • Identified project needs by reviewing project objectives and schedules.
  • Submitted project deliverables to clients, consistently adhering to quality standards.

Program Coordinator

Bernalillo County
Albuquerque, NM
01.2023 - 08.2024
  • Company Overview: Office of Criminal Justice and Behavioral Health Initiatives
  • Assists with managing Criminal Justice Initiatives and broader priorities of the CJBHI office and the Criminal Justice Coordinating Council.
  • Develops systems for managing program data and other administrative and programmatic related information to reach office and Council goals and objectives.
  • Developed an internal tracking system for contract compliance, programmatic spenddown, and data tracking to ensure consistency for program reports.
  • Serves as a point of contact to facilitate necessary communication, maintain correspondence, facilitate cooperative planning and analysis of data and ensure positive working relationships among contracted partners and relevant stakeholders.
  • Continuously conducts research, analyzes, and compiles information and data from internal and external sources on topics related to assigned areas of responsibility.
  • Prepares comprehensive reports on stakeholder’s performance metrics on a quarterly basis.
  • Plans, coordinates, and participates in providing administrative, technical, and programmatic support for assigned office in the daily management of areas such as human resources, accounting, budget, purchasing, and/or office management.
  • Managed the BHI Community Supports Subcommittee by preparing agendas, presentations, and keeping meeting minutes.
  • Coordinates special project functions including preparation of proposals, evaluation of proposals and compliance monitoring.
  • Has Comprehensive experience with navigating the Bernalillo County SAP and VIM portal used to process invoices and coordinate communication with the accounting team and accounts payable.
  • Has extensive experience with writing technical proposals and writing service requests and professional service agreements.
  • Assisted with the development of the 3rd Annual Stakeholder summit where an offsite location was utilized to provide a comprehensive day filled with connection, networking, and education.
  • Office of Criminal Justice and Behavioral Health Initiatives
  • Coordinated meetings with stakeholders to ensure effective implementation of program initiatives.
  • Analyzed data collected from surveys, focus groups, interviews, regarding the effectiveness of the program.
  • Conducted research into best practices for program delivery, including methods for increasing efficiency and effectiveness.
  • Provided guidance and support to program participants in navigating resources, services, and opportunities.
  • Prepared reports on progress towards program goals for management review.
  • Ensured timely completion of project deliverables within budget constraints.
  • Organized special events related to the promotion or awareness of the program's mission or purpose.
  • Participated in the development of new programs or modifications to existing programs.
  • Identified areas where improvements can be made in order to increase efficiency or effectiveness.
  • Evaluated performance data against established objectives to measure success of programs.
  • Facilitated communication between team members by organizing regular meetings and conference calls.
  • Assisted in the creation and revision of program policies and procedures to ensure compliance.
  • Adapted programs in response to participant feedback and changing needs.

Developmental Program Manager

New Day Youth and Family Services
Albuquerque, NM
01.2022 - 01.2023
  • Company Overview: Life Skills Academy
  • Implemented the continuing education and support model of the Life Skills Academy and work with other life skill providers to develop a system of collaboration and increased capacity to better support young people.
  • Adhered to budget guidelines per agency requirements which included following accounting guidelines.
  • Responsible for the fiscal year budgets to ensure proper spend down of program funds.
  • Acted as a liaison for the Life Skills Academy in the community with other programs that serve young people, probation officers, social workers, mental health professionals, businesses, health care providers, grant funders, etc.
  • Implemented the service delivery of Adverse Childhood Experiences (ACES) grant with Bernalillo County’s Behavioral Health Initiative to ensure grant/contract compliance.
  • Approved chart notes and individual service plans for ACES life skills coaches to adhere to best practices as outlined in the ACES grant.
  • Coordinated marketing materials and engage in community activities to promote the Life Skills Academy.
  • Ensured all data required for all LSA programs and New Day was collected in a timely manner and documented in the appropriate data base.
  • Prepared ACES proposal for grant opportunities for ACES and Life Skills Development funding opportunities.
  • Life Skills Academy
  • Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
  • Conducted regular meetings with team members to review progress and address any issues or concerns.
  • Organized events such as conferences or seminars aimed at promoting awareness around specific topics relevant to the organization's mission statement.
  • Facilitated workshops designed to educate stakeholders about best practices for managing programs successfully.
  • Developed and maintained project plans, schedules, and budgets.
  • Collaborated with teams across departments to develop effective strategies for executing programs.
  • Provided guidance and support to team members in order to achieve targets within defined deadlines.
  • Coordinated with internal stakeholders to ensure successful implementation of the program initiatives.
  • Assisted in developing training materials for new hires involved in the program activities.
  • Analyzed data collected during the course of the program operations and reported results accordingly.
  • Drafted reports for senior management highlighting key milestones achieved throughout the program lifecycle.
  • Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
  • Participated actively in brainstorming sessions focused on improving existing processes or creating innovative approaches for delivering services more efficiently.
  • Developed project plans, identified risks, set objectives and monitored progress towards completion.
  • Maintained positive relationships with vendors by monitoring their performance against agreed upon contractual terms.
  • Monitored performance metrics to ensure timely completion of tasks.
  • Implemented best practices in order to maximize efficiency of operations.
  • Identified areas of improvement in existing processes, procedures and systems related to the program delivery cycle.
  • Ensured compliance with regulatory requirements and industry standards throughout the program lifecycle.
  • Led cross-functional teams in the successful delivery of program milestones, ensuring alignment with organizational goals and objectives.
  • Audited operations and processes to enhance brand and manage compliance.
  • Advocated for the program, securing executive support and resources necessary for program success.
  • Created tactical relationships with teams to propel projects and attain results.
  • Fostered a collaborative program environment, promoting teamwork and cross-functional cooperation.
  • Generated and delivered reports, program review presentations and other program status updates.
  • Contributed to corporate strategy initiatives management across teams through accountability, communication and reporting.
  • Implemented plans designed for individual's specific needs.
  • Assessed program performance against key performance indicators (KPIs) and objectives, making data-driven decisions to guide strategic direction.
  • Oversaw the resolution of issues and challenges impacting program delivery, facilitating problem-solving and decision-making processes.
  • Championed continuous improvement initiatives, incorporating lessons learned and best practices into program operations.
  • Led the recruitment, training, and development of program staff, building high-performing teams committed to achieving program success.
  • Facilitated change management processes, supporting the organization and stakeholders through program transitions.
  • Analyzed and interpreted complex data sets and reports.

Program Manager

New Day Youth and Family Services
Albuquerque, NM
05.2018 - 01.2022
  • Company Overview: Safe Home Program
  • Provided leadership in creating and maintaining a safe and supportive culture and climate for youth experiencing homelessness or in need of safe housing and the staff that support them within the Safe Home.
  • Supervised the shelter Youth Empowerment Specialists, Lead Youth Empowerment Specialists, Care Coordinator, Aftercare/Prevention Specialist, and Safe Home Operations Leader at the Safe Home.
  • Adhered to strict budget guidelines per agency requirements which included following accounting guidelines.
  • Responsible for building teams across day, evening, and overnight shifts in a 24-hour youth crisis shelter.
  • Utilized the Nurtured Heart Approach and Trauma informed care in the daily operations of the Safe Home.
  • Collaborates with system partners across the state regarding communication with client referrals and needs.
  • Maintained all documentation and reports for facility and licensing requirements.
  • Managed the Care Coordinator and Aftercare Coordinator to ensure each client received a continuity of care.
  • Safe Home Program
  • Provided guidance and support to team members in order to achieve targets within defined deadlines.
  • Developed project plans, identified risks, set objectives and monitored progress towards completion.
  • Conducted regular meetings with team members to review progress and address any issues or concerns.
  • Implemented best practices in order to maximize efficiency of operations.
  • Analyzed data collected during the course of the program operations and reported results accordingly.

Special Education Long-Term Substitute

Albuquerque Public Schools
Albuquerque, New Mexico
04.2017 - 08.2018
  • Assumed role of Algebra 1 and 2 Special Education instructor for over one year.
  • Taught Cross-Cat C and D level Algebra I and II classes to high school students.
  • Delivered tailored classroom instruction using interactive notebooks to enhance learning engagement.
  • Implemented diverse learning strategies to address Individual Education Plans (IEP) and Behavioral Individual Plans (BIP).
  • Managed six classrooms with 25 to 30 students, ensuring effective educational delivery.
  • Facilitated small group discussions among students about assigned topics or materials covered in class.
  • Created an atmosphere conducive to learning by establishing clear expectations for behavior and performance.
  • Adhered strictly to confidentiality policies when dealing with sensitive information related to student records.
  • Implemented technology into lessons whenever possible to increase student engagement.
  • Met regularly with administrators, staff members, parents and guardians to discuss student progress or any other issues related to the classroom environment.
  • Utilized various teaching methods including lectures, hands-on activities, multimedia presentations and more.
  • Provided instruction in place of absent teachers, following lesson plans and instructions for classroom management.
  • Monitored student progress and provided feedback on assignments, tests, and projects.
  • Attended faculty meetings as requested by administration or staff members.
  • Prepared and delivered instructional materials suited to varied learning levels.
  • Graded student assignments and exams and discussed results.

Education Assistant and Substitute Teacher

Albuquerque Public Schools
Albuquerque, NM
08.2016 - 08.2018
  • Company Overview: Programs for Students with Significant Behavioral Needs
  • BASE and SESS 1 Programs for students with Significant Behavioral Needs, which is designed to meet the needs of students who require significant behavioral interventions in the academic setting.
  • Positive behavior strategies and instruction are utilized to support student learning.
  • Ensured all school personnel met the needs of the students by following Individual Education Plans (IEP) Behavior Intervention Plans (BIP).
  • Tracked each student’s progress on goals as outlined by IEP and BIP.
  • Programs for Students with Significant Behavioral Needs
  • Collaborated with other school personnel to ensure that all aspects of a student's education are addressed effectively.
  • Prepared materials for special needs classes, including visual aids and worksheets.
  • Encouraged student participation during lessons by providing verbal cues and prompting questions.
  • Developed educational programs tailored to each student's needs based on IEPs.
  • Assisted in planning field trips related to curriculum objectives or extracurricular activities.
  • Created positive relationships with individual students through one-on-one interactions.
  • Supported students in completing assignments independently.
  • Facilitated small group instruction sessions for students requiring extra assistance.
  • Participated in parent-teacher conferences regarding student progress and development.
  • Implemented behavior management strategies as directed by school staff.
  • Maintained accurate records of student behavior incidents, interventions used.
  • Conducted assessments of student performance using standardized tests and teacher-made tests, quizzes, exams.
  • Assisted in the development of individualized education plans for students with special needs.
  • Organized and maintained records of student attendance, grades, and other relevant data.
  • Conducted one-on-one tutoring sessions with struggling students to improve academic performance.
  • Assisted with the preparation of lesson materials and activities.
  • Monitored student progress and provided feedback to teachers.
  • Collaborated with parents and teachers to create individualized education plans for students.
  • Worked closely with guidance counselors to provide academic advice to struggling learners.
  • Provided instructional support to teachers in the classroom environment.
  • Prepared visual aids, equipment, and classroom displays to foster learning.
  • Created and coordinated age-appropriate enrichment activities to drive social, emotional, and intellectual development.
  • Organized and distributed homework, textbooks, classroom supplies, and other learning materials.
  • Utilized curriculum with life-based approach.
  • Prepared, duplicated, and collated teaching materials to help students better understand learning concepts.
  • Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students.
  • Offered students personalized educational, behavioral, and emotional support.
  • Maintained focused, inclusive, and supportive learning environments.
  • Applied positive reinforcement to redirect negative behaviors.
  • Communicated and collaborated well with educators from various grade levels.
  • Prepared instructional materials for specific classroom activities tailored to support student needs.
  • Planned and led activities to develop students' physical, emotional and social growth.
  • Customized small group and individual classroom activities based on differentiated learning needs.
  • Observed students to help teachers identify potential learning blocks and opportunities for support.
  • Prepared classroom materials and educational resources for daily lessons.
  • Organized student performance and enrichment activities to facilitate learning.
  • Contributed to a safe and inclusive learning environment for all students.
  • Managed classroom technology and assisted students in using educational software.
  • Supported English Language Learners in acquiring language skills and understanding content.
  • Graded assignments and tests and documented results into filing systems.
  • Conducted reading and math interventions under the supervision of a certified teacher.
  • Participated in IEP meetings and contributed to the development of educational plans.
  • Arranged lesson outlines and individual plans according to course syllabus and district requirements.

Youth Empowerment Specialist

New Day Youth and Family Services
Albuquerque, New Mexico
09.2016 - 05.2018
  • Developed and maintained residential care programs focused on youth supervision and life skills activities.
  • Provided crisis intervention as needed to ensure safety and well-being of youth.
  • Ensured compliance with health and licensing standards through diligent monitoring.
  • Completed and maintained accurate documentation in accordance with regulations.
  • Supported and empowered youth to achieve personal goals through engagement initiatives.
  • Delivered culturally competent services in a manner that resonates with youth needs.
  • Utilized positive communication skills to foster collaboration among peers, staff, families, and community members.
  • Managed referrals, appointments, and daily educational programming for clients in behavioral health.

Shift Supervisor- Swing Shift

New Day Youth and Family Services
Albuquerque, NM
01.2017 - 01.2018
  • Responsible for clients continuing of care on swing shift and afterhours.
  • Responsible for on-call duties to meet program requirements.
  • Ensured client service delivery per program guidelines.

Recreation Leader

City Of Farmington Parks And Recreation
Farmington , New Mexico
06.2011 - 10.2017
  • Delivered recreational and educational programming for children and adults.
  • Ensured a safe environment for patrons while facilitating quality education and recreation activities.
  • Led weekly educational field trips and managed daily group activities for children.
  • Coordinated afterschool and summer schedules, implementing wellness and team-building activities.
  • Performed clerical duties including scheduling, cash handling, faxing, and program organization.
  • Maintained communication with parents and guardians regarding their child's progress in the program.
  • Supervised staff members to ensure proper implementation of program plans and objectives.
  • Coordinated logistics related to transportation, meals, supplies. for special events or programs.
  • Ensured facility rules and regulations were enforced throughout all programs and activities.
  • Organized special events such as field trips or guest speakers related to recreational programming.
  • Conducted safety inspections of equipment prior to use.
  • Planned, organized, facilitated and promoted diverse recreational programs.
  • Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
  • Managed daily operations of recreational facilities.

Assistant Childcare Provider

Campfire USA
Albuquerque, NM
08.2015 - 06.2016
  • Collaborated with parents to address any issues related to their child's care or education.
  • Participated in staff meetings, workshops, seminars, conferences.
  • Enforced safety rules at all times while playing indoors and outdoors with the kids.
  • Prepared snacks and meals for the children according to dietary requirements.
  • Provided assistance in maintaining a safe and secure environment for the children.
  • Communicated regularly with parents about their child's daily activities.
  • Encouraged positive social interaction among the children through group activities.
  • Organized outdoor activities such as games and sports.
  • Maintained up-to-date knowledge regarding childcare best practices.
  • Accompanied the children on field trips or other outings outside of school premises.
  • Helped keep track of attendance records and ensured all paperwork was properly filled out.
  • Responded promptly to emergency situations requiring first aid or medical attention.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
  • Updated detailed records for each child with information such as daily observations, meals served and medications administered.
  • Provided nurturing and appropriate environment for children of various ages.
  • Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.

Education

Bachelor of Science Degree - Exercise Science

University of New Mexico
Albuquerque, NM
08.2025

Associates of Science Degree - Pre-Professional Health Sciences

Gillette College
Gillette, WY
05-2011

Skills

  • Project management and planning
  • Data analysis and statistical skills
  • Stakeholder engagement and management
  • Research methodology and skills
  • Team leadership and collaboration
  • Communication skills
  • Microsoft Office proficiency
  • Training and development
  • Program coordination and management
  • Strategic planning and execution
  • Emergency response and change management
  • Complex problem-solving and decision-making
  • Contract and financial management
  • Negotiation skills
  • Performance evaluations and monitoring
  • Operations management and excellence
  • Coaching and mentoring techniques
  • Cross-functional teamwork and management
  • Trend analysis and reporting
  • Documentation management systems
  • Innovation management strategies
  • Key performance indicators (KPIs)
  • Grant compliance processes
  • Quality management systems (QMS)
  • Continuous improvement initiatives
  • Quality training programs
  • Preventive actions in quality processes
  • Total quality management (TQM)
  • Operational excellence
  • Continuous improvement
  • External auditing
  • Measurement system analysis
  • Mastery of quality processes
  • Certified manager of quality
  • Excellent researching skills
  • Document control
  • Operation Monitoring
  • Compliance monitoring
  • Team Training
  • Validation management
  • Quality planning
  • SOP development
  • Quality metrics
  • Problem-solving
  • Document management
  • SOP review
  • Budget preparation
  • Total quality management
  • Market research experience
  • Time management abilities

Certification

  • Certified Managing Aggressive Behavior Trainer, National Resource Center for Youth Services: The University of Oklahoma Outreach, 10/01/18, 10/31/20
  • Certified Nonviolent Crisis Intervention Trainer, Crisis Prevention Institute, 08/01/20, 01/31/23
  • New Mexico: Level I PreK-12 Educational Assistant License, Albuquerque Public Schools, 08/01/16, 08/31/18
  • Lean Six Sigma White Belt Certified (LSSWB), Management and Strategy Institute, 08/01/25, Present
  • Project Management Essentials Certified (PMEC), Management and Strategy Institute, 08/01/25, Present
  • Quality Management Certified, Great Learning Academy, 08/01/25, Present
  • Six Sigma Champion Certification (SSCC), Management and Strategy Institute, In progress

Awards

  • American Indian Services Scholarship, University of New Mexico
  • Dean’s List, University of New Mexico
  • Ronald E. McNair Scholar, University of New Mexico
  • Who’s Who Among College Students, Awardee

Leadership Experience

  • Gillette College, Women’s Basketball 2009-2011, Student Government Senator 2011
  • University of New Mexico, Community Service Coordinator, 2013-2014, Chapter President, 2014-2015

References

References available upon request.

Timeline

Operations Manager, Interim

Bernalillo County
03.2025 - Current

Special Projects Coordinator

Bernalillo County
08.2024 - Current

Program Coordinator

Bernalillo County
01.2023 - 08.2024

Developmental Program Manager

New Day Youth and Family Services
01.2022 - 01.2023

Program Manager

New Day Youth and Family Services
05.2018 - 01.2022

Special Education Long-Term Substitute

Albuquerque Public Schools
04.2017 - 08.2018

Shift Supervisor- Swing Shift

New Day Youth and Family Services
01.2017 - 01.2018

Youth Empowerment Specialist

New Day Youth and Family Services
09.2016 - 05.2018

Education Assistant and Substitute Teacher

Albuquerque Public Schools
08.2016 - 08.2018

Assistant Childcare Provider

Campfire USA
08.2015 - 06.2016

Recreation Leader

City Of Farmington Parks And Recreation
06.2011 - 10.2017

Bachelor of Science Degree - Exercise Science

University of New Mexico

Associates of Science Degree - Pre-Professional Health Sciences

Gillette College

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