Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Bennison

Cheyenne

Summary

Experienced professional in the customer service industry seeking a position involving responsibility and working as a team member to achieve advancement and growth for the company. Over ten years experience in training employees on the job and creating standard operating forms for future employees. Working well under pressure while being in a position as a person of contact while ensuring quality of work.

Overview

14
14
years of professional experience

Work History

Registered Dental Hygienist

Brookside Dental
06.2019 - Current
  • Effectively communicated with a diverse group of patients.
  • Managed patient expectations.
  • Trained 15+ new dental assistants in monitoring, ordering, and stocking hygiene room supplies, managing patient recalls, and cleaning, disinfecting, and arranging work surfaces.
  • Managed schedule for 800+ patients.

Hotel Housekeeper

Radisson Hotels, LLC
01.2016 - 12.2018
  • Greeted all guests pleasantly and resolved all queries.
  • Provided optimal level of customer service for industry.
  • Managed guest supplies and replenished as required.
  • Recruited, scheduled, trained, and developed staff.
  • Conducted inspections of all areas with the ability to anticipate customer needs, change goals and direction quickly while multitasking.
  • Upheld the highest standards of cleanliness, safety, and conduct.

Manager

Pilot Flying J Travel Center
10.2010 - 10.2016
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed team of 20+ employees
  • Introduced new methods, practices, and systems to reduce turnaround time.

Education

Associate of Applied Science - Dental Hygiene

Laramie County Community College
Cheyenne, WY
2019

Associate of Science -

Laramie County Community College
Cheyenne, WY
2017

Skills

  • Communication
  • Conflict Resolution
  • Organized
  • Critical Thinking

Timeline

Registered Dental Hygienist

Brookside Dental
06.2019 - Current

Hotel Housekeeper

Radisson Hotels, LLC
01.2016 - 12.2018

Manager

Pilot Flying J Travel Center
10.2010 - 10.2016

Associate of Applied Science - Dental Hygiene

Laramie County Community College

Associate of Science -

Laramie County Community College

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Jessica Bennison