Jessica Berg
Menards
Chicago ,IL
15
years of professional experience
Dedicated sales associate with strong customer service skills and a focus on enhancing the shopping experience. Proven ability to efficiently manage transactions and address customer inquiries.
Results-oriented hardware manager with expertise in training team members and optimizing inventory systems. Known for enhancing workflow efficiency and fostering exceptional customer service. Ready to leverage leadership skills to drive team success.
Dynamic professional with a versatile retail background. Skilled in problem-solving and effective communication, contributing to improved customer experiences and operational efficiency. Prepared to support organizational goals through strong collaboration and attention to detail.
Work History
Hardware Manager
2 Years 11 Months- Managed inventory systems to optimize stock levels and reduce surplus.
- Trained team members on hardware product features and customer service techniques.
- Implemented process improvements to enhance workflow efficiency in hardware departments.
- Coordinated with suppliers to ensure timely delivery of products and materials.
Sales Associate
8 Years 2 Months- Assisted customers in locating products and answering inquiries to enhance shopping experience.
- Operated cash register efficiently, processing transactions accurately and quickly.
- Stocked shelves and organized merchandise to maintain store presentation standards.
- Collaborated with team members to ensure inventory levels met customer demand.
Server
2 Years 2 Months- Delivered exceptional customer service in fast-paced dining environment.
- Managed table assignments and coordinated with kitchen staff for timely order delivery.
- Demonstrated menu knowledge to assist guests with food selections and dietary preferences.
- Processed transactions accurately using point-of-sale systems, ensuring efficient billing procedures.
Sales Associate
2 Years 2 Months- Assisted customers in locating products and answering inquiries to enhance shopping experience.
- Operated cash register efficiently, processing transactions accurately and quickly.
- Stocked shelves and organized merchandise to maintain store presentation standards.
- Collaborated with team members to ensure inventory levels met customer demand.
Garden Associate
1 Year 2 Months- Assisted customers in selecting plants and gardening supplies to enhance their outdoor spaces.
- Maintained cleanliness and organization of sales floor to support optimal shopping experience.
- Provided product knowledge and care tips to customers, fostering informed purchasing decisions.
- Monitored inventory levels and restocked shelves to ensure availability of popular gardening items.
Sales Associate
3 Years 3 Months- Assisted customers in locating products and answering inquiries to enhance shopping experience.
- Operated cash register efficiently, processing transactions accurately and quickly.
- Stocked shelves and organized merchandise to maintain store presentation standards.
- Collaborated with team members to ensure inventory levels met customer demand.
Education
High School Diploma
Skills
I can stock shelves
Good at leading a team
Answering emails appropriately
Answering team member questions and answering them efficiently.
I’m a people person
Timeline
Hardware Manager
Menards
05.2023 - 04.2026Read More
Server
Chilis's Bar and Grill
05.2022 - 07.2024Read More
Sales Associate
AutoZone
05.2020 - 07.2022Read More
Sales Associate
Menards
05.2018 - 07.2026Read More
Garden Associate
Lowe’s
05.2017 - 07.2018Read More
Sales Associate
Walmart
01.2012 - 04.2015Read More
Niles High School
High School Diploma
Read More