Jessica Bergau
Cambridge,MA
Summary
Accomplished business development leader and technical expert in additive manufacturing, with extensive experience managing complex hardware and material customizations, developing and proposing strategic business opportunities to senior leadership, and forging impactful partnerships.
Looking to apply my expertise in business development, product strategy, and program management to deliver innovative solutions and create meaningful, industry-leading products.
Overview
8
8
years of professional experience
Work History
Technical Program Manager
Formlabs, Inc
11.2023 - Current
- Directed product strategy, operations, and marketing for the Formlabs Creator Series, a consumer-focused 3D printing resin line sold exclusively on Amazon for use with non-Formlabs resin 3D printers
- Defined product requirements, managed resin formulation development, and coordinated external beta testing to ensure product market fit
- Oversaw operational readiness, including sourcing packaging, ensuring safety compliance, and coordinating with Amazon to achieve seamless launch and on-going fulfillment
- Personally designed, developed, and maintained creator.formlabs.com, a website built entirely in-house to showcase the Creator Series resins
- Drove ad strategy (on and off Amazon), influencer collaborations, and live event promotions to maximize reach and engagement
Consultant
Savannah College of Art and Design
07.2023 - Current
- Crafted the additive manufacturing strategy for the Fashion & Accessories Department of SCAD, enabling students to effectively prototype and enter small scale production with footwear, eyewear, and handbag designs
- Led workshops for students on all aspects of 3D printing design, material selection, and prototyping for effective small-scale production
- Sourced and evaluated international additive manufacturing companies, identifying materials aligned with SCAD's requirements and budgetary constraints
Applications Engineering Manager
Formlabs, Inc
03.2022 - 11.2023
- Managed a team of Applications Engineers to develop and launch innovative 3D printing use cases for production customers across diverse industries
- Set team strategy and goals, aligning technical initiatives with company objectives and ensuring measurable impact
- Oversaw the research and development of application content for Formlabs materials, resulting in the creation of white papers, webinars, and user stories in key categories such as end-use eyewear, investment casting, and industrial masking
- Worked directly with production customer prospects to craft tailored workflows and solutions, guiding them through design for additive manufacturing and efficient additive factory setups
- Provided on-site consulting for various domestic and international clients
Technical Project Manager
Formlabs, Inc
06.2020 - 03.2022
- Scoped and managed customization of Formlabs hardware, software, and materials to meet the unique needs of production customers, responding to RFQ/RFPs
- Successfully managed a $2 million hardware customization project, delivering results on a tight 4-month timeline while ensuring alignment with client requirements and company objectives
- Notable achievement: Led the development of a 100-printer 3D printing factory, enabling the stop-gap production of biocompatible nasopharyngeal swabs for COVID-19 testing in the state of Massachusetts
Applications Engineer
Formlabs, Inc
01.2019 - 06.2020
- Provided consulting services to optimize the production of end-use parts using advanced 3D printing technologies
- Leveraged expertise in CAD, SLA and SLS 3D printing, and materials testing to design and implement customized workflows for customer applications
- Installed and deployed Form Cell Automation Systems at customer facilities across the U.S., ensuring seamless integration and operational efficiency
- Notable clients: Gillette, New Balance, Northwell Health Systems, Hasbro, and VA Puget Sound
Form Cell Automation Specialist
Formlabs, Inc
07.2017 - 01.2019
- Developed and maintained all customer-facing support content and internal documentation for Form Cell systems, an automated 3D printing production solution for high volume users
- Led on-site client trainings during installations on operation and maintenance best practices
- Provided hands-on support to troubleshoot and resolve issues with Form 2 3D printers, Form Washes, and Form Cell Automation Assemblies
- Notable customers include Gillette, Glidewell Labs, and Northwell Health
Education
Bachelor of Science -
University of Florida
01-2017
Skills
- Additive Manufacturing Expertise: Deep knowledge of all plastic 3D printing technologies, including design, advanced post-processing, and automation for scaling production
- Business Development: Strong track record of building strategic hardware and software partnerships with companies to drive the adoption of 3D printing and foster collaboration across the industry
- Program Management: Skilled in directing cross-functional engineering teams, crafting feasibility assessments, budgets, and timelines, and managing product customizations for unique customer applications
- Leadership & Strategy: Experience defining building business plans, defining product requirements, and managing product lines from ideation to market launch
Timeline
Technical Program Manager
Formlabs, Inc
11.2023 - Current
Consultant
Savannah College of Art and Design
07.2023 - Current
Applications Engineering Manager
Formlabs, Inc
03.2022 - 11.2023
Technical Project Manager
Formlabs, Inc
06.2020 - 03.2022
Applications Engineer
Formlabs, Inc
01.2019 - 06.2020
Form Cell Automation Specialist
Formlabs, Inc
07.2017 - 01.2019
Bachelor of Science -
University of Florida
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