Jessica Berkeypile
Jackson,MI
Summary
Proactive Administrative Assistant with extensive experience in managing multi-line phone systems, data entry, and scheduling. Skilled in maintaining confidentiality, delivering exceptional customer service, and optimizing office workflows. Strong problem solver with a knack for building relationships and supporting executive staff in high-demand environments.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Superior Industrial Sales & Service
08.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Also scheduled 5 technicians daily with a full day of service calls and part numbers plus duties.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Volunteered to help with special projects of varying degrees of complexity.
- Worked with the company President daily to complete non-ordinary tasks.
Administrative Assistant
Leimenstoll Services
01.2017 - 08.2021
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure an smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Maintained inventory of office supplies and placed orders.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
Associate of Science - Surgical Technology
Baker College
Jackson, MI05.2021
High School Diploma -
Columbia Central High School
Brooklyn05.1998
Skills
- Customer Service
- Invoice Processing
- Multi-Line Phone Systems
- Data Entry
- Scheduling
Timeline
Administrative Assistant
Superior Industrial Sales & Service
08.2021 - Current
Administrative Assistant
Leimenstoll Services
01.2017 - 08.2021
Associate of Science - Surgical Technology
Baker College
High School Diploma -
Columbia Central High School
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