Jessica Bernardino
Sedro-Woolley
Summary
Effective Team Member with the ability to function and handle high stress environments which in some cases force me to think outside the box. Accurately managing multi-schedule appointments in which allows me to efficiently plan out my work day. The ability to take on a leadership role when needed or assigned.
Overview
6
6
years of professional experience
Work History
Crew Team Member
Five Guys
01.2021 - 01.2022
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Excellent time management.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Operated register to process payments and collect cash payment for order totals.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Marketing Team Member
Silver Reef Hotel Casino Spa
05.2018 - 06.2019
- Able to adapt to certain situations and give critical thinking in situations regarding promotional events.
- Created and implemented customer loyalty programs to increase customer retention and loyalty.
- Able to assist in any promotional and live events throughout the resort in a timely manner.
Crew Member
Safeway
05.2017 - 09.2017
- Collaborated with team members to maintain cleanliness and organization in dining and kitchen areas.
- Monitored inventory levels, restocking supplies as needed to ensure production.
- Assisted in training new crew members on operational procedures and safety protocols.
- Worked in an assembly line with crew members.
Gym Attendant
Susanville Indian Rancheria
08.2015 - 08.2017
- Promoted a positive gym atmosphere, greeting members upon arrival and welcoming the community with all fitness levels. ensuring a no judgement zone.
- Assisting new gym members with signing up in our system and assisting ongoing members with a sign in sheet.
- Able to deescalate verbal and physical altercations in a professional manner.
- Confronting situations head on and able to operate gym clock system when requested for basketball games.
- Assist in live events at the facility.
Education
Associate of Science - Direct Transfer Associates Degree
Northwest Indian College
Bellingham, WA06-2019
Skills
- Multitasking and organization
- Customer service
- Attention to detail
- Basic math
- Time management
- Teamwork and collaboration
Timeline
Crew Team Member
Five Guys
01.2021 - 01.2022
Marketing Team Member
Silver Reef Hotel Casino Spa
05.2018 - 06.2019
Crew Member
Safeway
05.2017 - 09.2017
Gym Attendant
Susanville Indian Rancheria
08.2015 - 08.2017
Associate of Science - Direct Transfer Associates Degree
Northwest Indian College