Hi, I’m
Jessica Berney
Las Vegas,NV
Summary
Realtor bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances client experiences by employing service-oriented behaviors, understanding client desires, ad providing customized solutions to build loyalty.
Overview
22
years of professional experience
Work History
Berkshire Hathaway HomeServices
Realtor
10.2001 - Current
Job overview
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Compared recently sold area properties to determine competitive market prices.
- Worked with several different CRMS including Real Geeks, Sisu, Lion Desk and Zillow and BHHS VAC
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Negotiated, facilitated, and managed real estate transactions.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Maintained connections with clients to encourage repeat business and referrals.
- Advertised client properties through websites, social media, and real estate guides.
- Advised clients on market conditions and property value for informed decision-making.
- Communicated with clients to understand property needs and preferences.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Reviewed market research data and changed sales plans accordingly.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
- Developed and presented proposals to clients to raise awareness of potential real estate investments.
- Reviewed and executed confidential documents, contracts and disclosures.
- Developed new business and managed new and existing clients.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Prepared and presented contracts and other legal documents to clients.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Generated leads for sales and rental properties through cold calls and referrals.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Handled clients inquiries and suggestions courteously and professionally.
- Actively listened to clients, handled concerns quickly and escalated major issues to supervisor.
- Maintained client satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to clients, paying attention to special needs or wants.
- Responded proactively and positively to rapid change.
- Developed and updated databases to handle client data.
Education
College of Southern NevadaLas Vegas, NV
Some College (No Degree) from General
Skills
- Complaint Resolution
- Consultative Sales
- Information Security
- Microsoft Outlook
- CRM Software
- Customer Relations
- Professional Telephone Demeanor
- Customer Relationship Management (CRM)
- Client Relations
- Service Standard Compliance
- Lead Generation
- Sales Expertise
- Sales Closing
- Conflict Mediation
- Conflict Resolution
- Active Listening
- Building Rapport
- Positive Attitude
- Customer Retention
- Assertiveness
- Database Management
- Negotiation
- Contract Negotiation
- Market Research
- Sales Negotiation
- Strong negotiation skills
- Seller representation aptitude
- Client relationship management
- Problem-solving abilities
- Creative thinking
- Adaptability and flexibility
- Ethical decision-making
- Networking and prospecting
- Effective communication
- Marketing strategy development
- Social media marketing
- Expert market knowledge
- Innovative Marketing Strategist
- MLS Expert
- Works Well Independently
- Strong Organizational Skills
- Excellent Teamwork
- Client Management
- Active Nevada Real Estate License
- Highly Professional
- Time Management
- Self-Directed
- Critical Thinking
- Dependable and Responsible
- Good Telephone Etiquette
- Excellent Communication
Accomplishments
- Graduate of Neuro Linguistics Programming with Pivot Point Advantage/ Success Mastery Academy 2023
- Graduate of the Nevada REALTORS Leadership Academy 2023
- Mentorship Chair for Women's Council Of Realtors 2023
Affiliations
- Women's Council of Realtors
- Las Vegas Association of Realtors
Timeline
Realtor
Berkshire Hathaway HomeServices
10.2001 - Current
College of Southern Nevada
Some College (No Degree) from General
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