Jessica Besse
Tipton,IA
Summary
Dynamic and results-oriented professional with a proven track record at Iowa 80 TA, excelling in account reconciliation and customer service. Demonstrated ability to enhance team productivity and maintain accurate financial records, ensuring compliance and customer satisfaction. Skilled in fostering positive relationships and efficiently managing time, contributing to significant operational improvements.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
6
6
years of professional experience
Work History
Bookkeeper
Iowa 80 TA
05.2021 - Current
- Reconciled and corrected issues with financial records.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Reconciled financial data to maintain accurate account balances and support compliance with established accounting practices.
Sales Associate
Iowa 80 TA
01.2019 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Prepared merchandise for sales floor by pricing or tagging.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Education
High School Diploma -
Moline High School
Moline06-2010
Skills
- Account reconciliation
- Customer service
- Teamwork and collaboration
- Time management
- Calm demeanor
- Reliable and punctual
Timeline
Bookkeeper
Iowa 80 TA
05.2021 - Current
Sales Associate
Iowa 80 TA
01.2019 - Current
High School Diploma -
Moline High School
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