Jessica Best
Greenville,OH
Summary
Proven track record of enhancing operational efficiency and team collaboration, notably at Turtle Creek where my leadership significantly increased revenue. Skilled in heavy lifting and problem-solving, I excel in fast-paced environments, ensuring projects meet strict standards and deadlines. Demonstrated ability to learn quickly and contribute to employer success through meticulous attention to detail and safety awareness. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Laborer
Brumbaugh Construction
2022.02 - Current
- Understood and followed verbal and written instructions to complete work correctly.
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained organized and clean work areas at all times on job sites.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Utilized construction tools and machinery to effectively complete job site projects.
- Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Identified and reported hazards on job sites to prevent accidents and injuries.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
- Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
- Ensured accurate task completion through careful reading of blueprints, schematics, or other technical documentation as required for specific job duties.
- Used variety of hand and power tools to complete tasks.
- Provided labor support to carpenters, masons and other skilled trades.
- Operated forklifts and boom lifts to complete various tasks.
- Helped with door and window installations.
- Installed drywall, siding and other structural components.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Receptionist
Family Health
2021.04 - 2022.01
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained confidentiality of information regarding clients and company.
- Handled assignments independently with good judgement and critical thinking skills.
- Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
Restaurant Manager
Turtle Creek
2012.04 - 2021.04
- Managed daily operations to ensure high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
- Collaborated with the executive chef on menu development, ensuring diverse options that catered to various dietary needs.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Developed unique events and special promotions to drive sales.
- Set clear expectations and created positive working environment for employees.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Conducted regular financial analyses of sales data in order to identify trends that informed future marketing efforts.
Education
Bachelor of Science - Psychology
University of Phoenix
Tempe, AZ06.2017
Skills
- Willingness to learn
- Attention to Detail
- Safety awareness
- Time Management
- Punctual and Reliable
- Job Site Organization
- Team Collaboration
- Problem-Solving
- Punctual and Dependable
Timeline
Laborer
Brumbaugh Construction
2022.02 - Current
Receptionist
Family Health
2021.04 - 2022.01
Restaurant Manager
Turtle Creek
2012.04 - 2021.04
Bachelor of Science - Psychology
University of Phoenix
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