Jessica Bethel
Louisville,KY
Summary
Dedicated healthcare professional with a proven track record at Fresenius Medical Care Holdings Inc., specializing in hemodialysis procedures and patient education. Leveraging strong teamwork and critical thinking skills, consistently enhances patient care quality. Achieved a significant increase in patient satisfaction through effective communication and compassionate service.
Detail-oriented Job Title well-versed in all elements of hemodialysis and skilled in operating Type hemodialysis machines. Highly knowledgeable of infection control measures, aseptic techniques and bloodborne pathogens standards.
Developed skills in patient care and medical equipment operation within clinical environment, looking to transition into new field. Expertise in managing patient interactions and maintaining accurate medical records, ensuring compliance with healthcare standards. Seeking to apply these transferable skills in dynamic and collaborative setting.
Poised Job Title effective at assessing client needs and planning treatment courses. Experienced delivering ordered respiratory care to meet patient needs and alleviate symptoms.
Professional in dialysis care with proven ability to ensure safe and effective treatments. Strong focus on team collaboration and achieving optimal patient outcomes. Skilled in operating dialysis equipment, monitoring patient responses, and maintaining sterile environments. Adaptable and reliable, prepared to meet evolving needs of both patients and healthcare teams.
Personable and dedicated with strong interpersonal skills and positive, upbeat attitude. Thorough understanding of patient care protocols and medical terminology, along with proficiency in operating dialysis equipment and maintaining sterile environments. Focused on delivering compassionate care and improving patient well-being.
Healthcare professional prepared for critical role of supporting renal patients. Possesses hands-on experience in dialysis procedures, ensuring patient safety and comfort. Known for strong teamwork and adaptability, with key skills in equipment handling and patient communication.
Knowledgeable Desired Position with solid foundation in providing renal care. Adept at performing dialysis procedures and ensuring patient comfort, contributing to improved patient outcomes. Demonstrated ability in machine maintenance and patient education.
Overview
21
21
years of professional experience
Work History
Dialysis Technician
Fresenius Medical Care Holdings Inc.
05.2007 - Current
- Tracked and recorded patients' vital statistics pre- and post-dialysis.
- Facilitated optimal dialysis connections for individuals experiencing kidney failure.
- Maintained cleanliness of medical connections to avert infections.
- Maintained a clean and safe environment through diligent adherence to infection control protocols.
- Ensured all dialysis apparatus was ready for patient use.
- Advised patients on self-care strategies specific to kidney disease.
ICU Technician
Norton Brownsboro Hospital
12.2019 - 12.2020
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Collected and transported specimens to prepare for lab testing.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Operated specialized equipment used in critical care settings including infusion pumps, defibrillators, cardiac monitors, and hemodynamic monitoring devices.
- Assisted nursing staff with respiratory, cardiopulmonary, and physical therapies.
- Enhanced patient care by closely monitoring vital signs and reporting changes to medical staff.
- Collaborated with multidisciplinary teams to develop individualized care plans tailored to each patient''s unique needs.
- Performed diagnostic tests such as EKGs, blood draws, and specimen collection according to established protocols.
- Developed strong rapport with patients'' families through open communication about their loved one''s condition and treatment plan.
- Assessing patient status regularly using appropriate equipment to monitor blood pressure, heart rate, and other vital signs.
- Assisted in life-saving procedures for critically ill patients, ensuring timely intervention and treatment.
- Maintained accurate documentation of patient information, including medical history, treatments administered, and progress notes.
- Assembled admissions pages and added new pages to patients' charts.
- Prepared patients for surgical interventions or diagnostic tests by positioning them correctly on tables or beds while maintaining dignity and comfort throughout the process.
- Provided comprehensive support for ventilator management, adjusting settings based on physician orders and patient responses.
- Provided comprehensive training and mentorship for new ICU technicians, ensuring consistent quality of care across the unit.
- Delivered compassionate care to patients and families during difficult situations, providing emotional support when necessary.
- Participated in continuous education opportunities to stay current on best practices in critical care medicine.
- Facilitated effective communication between physicians, nurses, and other healthcare providers through thorough documentation and verbal updates.
- Efficiently prioritized workload in a high-stress environment by multitasking and delegating tasks when necessary.
- Actively participated in patient rounds with physicians and nurses, providing insight from a technical perspective on potential treatment options or adjustments needed.
- Maintained a sterile and safe environment by adhering to infection control protocols and cleaning standards.
- Assisted nurses with medication administration, wound care, and other routine tasks to ensure optimal patient care.
- Contributed to improved patient outcomes by assisting with bedside procedures such as intubation, central line placement, and arterial line insertion.
- Managed inventory of medical supplies in the ICU by routinely checking stock levels and reordering when necessary.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Administered medications and performed basic and advanced patient assessments.
- Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
- Collected and processed laboratory specimens to obtain samples for analysis.
- Implemented infection control practices in handling specimens and equipment to provide protection and comply with health and safety protocols.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
- Prepared and inspected medical equipment and instruments to manage wear and tear.
- Prepared solutions, stains and reagents in accordance with standards.
- Maintained patient confidence and protected hospital by keeping information confidential.
- Cleaned and sterilized instruments, equipment and surfaces.
- Monitored patient vital signs, lab results and other indicators of health.
- Maintained accurate patient charts and medical records.
- Cared for patients by providing personal assistance and ambulation.
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
- Utilized medical software to document and track patient progress.
- Participated in hospital and clinic staff meetings to discuss patient care.
- Operated and maintained medical equipment used to diagnose and treat patients.
- Advised patients and families on health topics pertinent to care and treatment.
- Performed diagnostic tests and reported results to healthcare providers.
- Evaluated patient histories and medical records for accuracy and completeness.
- Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
- Instructed patients in at-home care and continued treatments.
- Monitored patients during surgeries and identified specific response patterns.
- Called patients post-procedure to inquire about status, recovery and questions.
- Triaged patients in office or by phone to assess severity of conditions.
- Assisted physicians in diagnosis and treatment of patients.
- Educated patients and caregivers on proper ways to use breathing apparatuses at home.
Hooter Girl
Hooters
08.2017 - 08.2018
- Supported teammates'' growth through offering constructive criticism, sharing knowledge, and providing encouragement when needed.
- Enhanced team performance through effective communication during critical game moments and strategic planning.
- Cultivated mental toughness through participation in high-pressure scenarios during games, contributing significantly to personal growth as a player.
- Participated in community outreach events as an ambassador for the sport, sharing knowledge and passion with aspiring players and fans.
- Maintained excellent physical fitness to ensure optimal performance during games, participating in rigorous conditioning programs.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Contributed to inventory management by monitoring stock levels.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Built rapport with guests to enhance their dining experience and encourage return visits.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
- Managed inventory of dining supplies to prevent shortages during service.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Improved dining experience by providing prompt, attentive service to guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Inspected dishes and utensils for cleanliness.
- Checked guests' identification before serving alcoholic beverages.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Phlebotomist
University of Louisville
03.2017 - 03.2018
Child Caregiver
Bright Expectations
11.2003 - 12.2006
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Taught children to organize toys, wash hands, and share by leading by example.
- Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Prepared healthy meals following dietary guidelines or specific parent instructions while considering individual food preferences or allergies.
- Collaborated with parents to develop individualized care plans addressing specific needs of their children.
- Managed behavioral issues effectively by implementing positive reinforcement strategies and setting clear expectations.
- Implemented creative problem-solving techniques to address challenges faced while caring for multiple children simultaneously.
- Established daily routines to provide structure and predictability for children under care.
- Assisted with homework completion, reinforcing subject matter comprehension and academic success.
- Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
- Supported cognitive development with age-appropriate learning materials and engaging educational games.
- Developed fine motor skills with hands-on activities such as arts and crafts or puzzles.
- Improved communication skills by engaging children in age-appropriate conversations and active listening.
- Enhanced children's social skills by organizing group activities and promoting teamwork.
- Fostered emotional development by providing support, guidance, and encouragement during challenging situations.
- Provided transportation to extracurricular activities, ensuring punctuality and fulfilling parental requests.
- Introduced children to educational games and activities to boost learning.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Liaised with parents and guardians to discuss child progress.
- Encouraged children to develop healthy social and emotional skills.
- Worked with children to develop good cognitive, physical and language skills.
- Utilized positive reinforcement techniques to encourage good behavior.
- Provided emotional support and guidance to children during difficult times.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Developed age-appropriate activities and crafts to engage children.
- Assisted in potty training and other daily hygiene activities to support child development.
- Monitored children's activities to verify safety and wellbeing.
- Read stories, sang songs and facilitated creative play.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Implemented daily routines and activities to stimulate and engage children.
- Developed lessons and activities to promote children's physical and emotional development.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Documented children's growth and development.
- Assisted in potty training and toilet hygiene.
- Logged information regarding naps, feedings, and any medications administered.
- Encouraged children's emotional and social development.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Provided support and guidance to children in conflict resolution.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Created and implemented activities to promote language development.
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Responded to inquiries from parents and guardians.
Education
LPN - Nurse
Brown Mackie College
Louisville, KYPhlebotomist Certification - Health Care
Spencerian College
Louisville, KY04.2003
Skills
- Hemodialysis procedures
- Infection control standards
- Patient education
- Patient care
- Dialysis treatment
- Equipment maintenance
- Vascular Access management
- Patient care techniques
- Infection control protocols
- Patient observation
- Fluid management
- Blood sample collection
- Measuring vital signs
- Safety monitoring
- Direct patient care
- Documentation accuracy
- Continuous renal replacement therapy
- Treatment documentation
- Patient health education
- Specimen handling
- Biohazardous waste disposal
- Patient relationship management
- Electrolyte balance maintenance
- Medication administration
- HIPAA
- Anemia management
- Aseptic techniques
- Records management
- Home dialysis support
- Emergency response
- Condition assessment
- Dialyzer reprocessing
- Blood chemistry monitoring
- Team collaboration
- Quality assurance practices
- Patient relations
- Continuing education
- Pediatric dialysis
- Patient records administration
- Peritoneal dialysis
- Rule enforcement
- Interdisciplinary collaboration
- Healthcare software proficiency
- Advanced nephrology proficiency
- Biomedical equipment operation
- Family education
- Water treatment systems
- Maintaining dialysis equipment
- Nursing care
- Advanced nephrology knowledge
- Disposing of biohazardous waste
- Vital statistics
- Acute hemodialysis treatment
- Compliance with regulatory guidelines
- Machinery configuration
- Hemodialysis treatment
- Alarm response
- Dialysis equipment operation
- Patient data management
- Patient monitoring
- Critical thinking
- Certified in CPR/AED
- Procedure preparation
- Strong work ethic
- Diagnostic testing
- Punctual and dependable
- Heartsaver first aid CPR AED (first aid CPR AED)
- Customer service
- Documentation
- Medical history documentation
- Recordkeeping and documentation
- Mobility assistance aptitude
- Self-driven and motivated
- Medical terminology
- Professional bedside manner
- In-service training
Timeline
ICU Technician
Norton Brownsboro Hospital
12.2019 - 12.2020
Hooter Girl
Hooters
08.2017 - 08.2018
Phlebotomist
University of Louisville
03.2017 - 03.2018
Dialysis Technician
Fresenius Medical Care Holdings Inc.
05.2007 - Current
Child Caregiver
Bright Expectations
11.2003 - 12.2006
LPN - Nurse
Brown Mackie College
Phlebotomist Certification - Health Care
Spencerian College