Jessica Bethune
Enville,TN
Summary
With a proven track record at every dental clinic I have been employed at, I excel in dental radiography and patient relations, enhancing patient satisfaction and efficiency. My expertise in sterilization protocols and commitment to patient education have significantly contributed to a safer, more informed patient experience. Skilled in both team collaboration and office administration, I bring a comprehensive skill set to any dental practice.
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
2025
2025
years of professional experience
Work History
Dental Assistant
Magee Dental Clinic
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared patient x-rays and images for dentist review.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Explained treatment procedures and instructed patients on home care guidelines.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Office Manager
West TN Healthcare
06.2023 - Current
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Dental Assistant
Robertson Family Dentistry
09.2015 - 10.2019
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Explained treatment procedures and instructed patients on home care guidelines.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Designed dental report card to explain patient dental health status and treatment plans.
- Scheduled and confirmed patient appointments.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
Dental Assistant
Oral Surgery Associates
06.2009 - 09.2012
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared patient x-rays and images for dentist review.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Explained treatment procedures and instructed patients on home care guidelines.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Took dental images following strict patient protection rules, applying lead aprons.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Scheduled and confirmed patient appointments.
- Staged tray for procedures by arranging dental instruments and equipment.
- Designed dental report card to explain patient dental health status and treatment plans.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Prepared and sterilized instruments and materials for use by dentists.
- Prepared patient X-rays and images for review by dentist.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, Type, casts and impressions.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Monitored patient comfort and safety during dental procedures.
- Verified patient insurance eligibility and benefits.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Education
Dental Hygiene - Dental Hygeine
Northeast MS Community College
Booneville, MSHigh School Diploma -
Chester County High School
Henderson, TN05.2007
Skills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Appointment scheduling
- Professionalism and etiquette
- Team collaboration
- Patient scheduling
- Cross-training capabilities
- Infection control proficiency
- Patient relations
- Impression taking skills
- Sanitation protocols
- Patient education
- Electronic charting
- Patient services
- First aid training
- Office administration duties
- Knowledgeable in software
- Proficient in software
- Continuing education commitment
- Medical records management
- Data confidentiality measures
- Patient record maintenance
- Emergency response preparedness
- Patient intake procedures
- Procedure support
- Patient data gathering
- Insurance billing
Timeline
Office Manager
West TN Healthcare
06.2023 - Current
Dental Assistant
Robertson Family Dentistry
09.2015 - 10.2019
Dental Assistant
Oral Surgery Associates
06.2009 - 09.2012
Dental Assistant
Magee Dental Clinic
Dental Hygiene - Dental Hygeine
Northeast MS Community College
High School Diploma -
Chester County High School
Similar Profiles
Brandy JonesBrandy Jones
Lab Assistant at Magee Medical And Surgical ClinicLab Assistant at Magee Medical And Surgical Clinic
Shaun PRATHEEKSHA KOCHUMONShaun PRATHEEKSHA KOCHUMON
Receptionist and Administrative Assistant at Darwin Dental Clinic (DDC) and Palmerston Dental Clinic (PDC) DoHReceptionist and Administrative Assistant at Darwin Dental Clinic (DDC) and Palmerston Dental Clinic (PDC) DoH
Doaa ElshounyDoaa Elshouny
Dental Associate at Radius Dental Clinic ( U Of A Dental Clinic )Dental Associate at Radius Dental Clinic ( U Of A Dental Clinic )
Charles GraeserCharles Graeser
Battalion Logistics NCO at HHC 2nd Battalion 327 InfantryBattalion Logistics NCO at HHC 2nd Battalion 327 Infantry
Charles GraeserCharles Graeser
Advanced Emergency Medical Technician at Amerimed EMSAdvanced Emergency Medical Technician at Amerimed EMS