Detail-oriented operations manager with a strong background in bridal services and event logistics. Skilled in financial budgeting and marketing strategy development, consistently delivering improved brand visibility and customer engagement.
Overview
30
30
years of professional experience
Work History
TLC Bridal Boutique
Frederick, Maryland
10.2012 - Current
Curated bridal collections to meet diverse customer preferences and trends.
Managed daily operations to ensure a seamless customer experience at the boutique.
Trained staff on product knowledge and effective sales techniques for bridal services.
Developed marketing strategies to enhance brand visibility within the local community.
Established relationships with vendors for quality sourcing of bridal attire and accessories.
Coordinated fittings and alterations to meet client specifications and timelines.
Oversaw inventory management to maintain stock levels and minimize waste.
Fostered a welcoming environment that encouraged customer engagement and satisfaction.
Maintained relationships with existing clients by providing superior customer service.
Managed daily operations of business, including hiring and training staff.
Ensured compliance with local, state, and federal regulations.
Oversaw budgeting and financial management.
Identified new opportunities for growth, expansion, and diversification.
Provided direction and guidance to employees.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Developed strategic plans to increase profitability and efficiency.
Created marketing campaigns to attract new customers.
Event Coordinator
Musket Ridge Golf Club
Myersville, Maryland
05.2005 - 10.2012
Coordinated event logistics for weddings and corporate functions at a premier golf club.
Collaborated with vendors to secure services and supplies for successful events.
Managed event setups, ensuring timely and efficient arrangements for all occasions.
Developed and maintained relationships with clients to understand their event needs.
Assisted in creating detailed event timelines and schedules for smooth operations.
Organized promotional materials to enhance the visibility of upcoming events.
Facilitated communication between departments to align on event requirements and expectations.
Provided on-site support during the day of the event including problem solving if necessary.
Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
Collaborated with clients to identify their goals and expectations from the event.
Ensured effective communication between vendors and suppliers before, during and after the event.
Managed logistics related to transportation, catering, entertainment, decorations for events.
Coordinated with media personnel such as photographers and videographers for capturing important moments during the event.
Led site walk-through and meetings prior with staff to discuss checklists and delegate assignments.
Employee
Myers Brother’s Egg House
Middletown, MD
06.1995 - 05.2005
I worked at my family business.
Packed eggs.
I worked seven days a week.
Great job, as I was raising my young family.
Education
High School Diploma -
Middletown High School
Middletown, MO
05-1994
Skills
Bridal collection curation
Inventory management
Vendor relationship management
Event logistics coordination
Customer relationship management
Financial budgeting
Problem solving
Effective communication
Time management
Team building
Performance supervision
Social media marketing
Small business operations
Staff hiring
Business marketing
Sales leadership
Customer relations
Staff training
Marketing strategy development
Next chapter
I currently own TLC Bridal Bounique which is located in downtown Frederick. I am looking to sell it and move into the next chapter of my life. The shop has brought me great joy but I am ready to get back into event planning,which is my real passion.
Charity work
I have been working with a non profit called Frederick Friends of Our County Animal Shelter (FFOCAS) for 5 years. I have helped them double in money raised.
Lead in their biggest money maker year to date, Bingo.
Started what I hope to be an annual charity animal fashion show.
I hope to take them to the next level in raising money for the animal shelter.