Jessica L. Biedenharn

• Developed monthly, end-of-quarter and other statistical reports to track quality metrics to drive leadership team and quality improvement programs.
• Implemented quality issue management system to track quality concerns from external customers, suppliers, plant internal sources, and intercompany operations.
• Provide QMS training and orientation for new and existing associates focusing on quality system standards and audit requirements.
• Facilitated transition of newly acquired chain company’s quality management system to adhere to Timken standards
• Deployment of Fast Response meetings at secondary plant; bringing awareness to safety, quality, and production issues from previous 24 hours.
• Cooperated with Product Engineering team to convert existing part numbers and nomenclature to enhance visibility to customer regulatory and government certification requirements.

• Revitalized internal audit program by aligning schedules and checklists with external standards, increasing auditor efficiency. Completion of timely and detailed audit reports highlighting deficiencies and requesting corrective action. Maintain schedules and monitor completion of other audits including Layered Process Audits and Supplier audits. Serve as plant facilitator for annual 3rd party registrar audits.
• Reduction of 3rd party audit findings by 60% in three years by improving processes through procedure and work instruction standardization.
• Supported improvement efforts to drive Timken Quality Management System compliance score to 80%.
• Monitor and closeout corrective action items; perform verification of effectiveness. Preparation of root cause analysis through 5-why and other problem-solving techniques.
• Administer gage program including maintenance of gage tracking software, ensuring timely calibration, and providing support to engineering for new gage requests.
• Well-versed in Quality Management Systems including API & ISO 9001:2015 standards. Maintain QMS documents through the creation of master lists ensuring revision control and electronic and posted storage locations
• Experience in other quality functions such as incoming inspection, ERP Training, outgoing quality audits, PPAP submission, and PFMEA review.

• Processed vendor invoices utilizing SYSPRO ERP system and three-way match to ensure timely payments.
• Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
• Prepared journal entries and other reconciliations in relation to month end closing activities such as inventory, defective goods, and monthly standard accruals.
• Compiled data and prepare month end reports for management team; including sales, expense, and budget variances.
• Established and managed employee expense reimbursement program.
• Implementation of plant wide budget process focused on accurate expense forecasting and reduction year over year.
• Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.

• Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
• Made decisions and recommendations about extending lines of credit.
• Conducted presentations to upper management and executive teams for loan recommendations.
• Developed and managed HMDA data collection, overseeing accurate data collection, performing quarterly audits of data, and LAR submission to Federal Reserve. Saved company $10,000 in FRB fines.
• Managed and directed workflow of Commercial Loan Processors ensuring compliance, accuracy and timeliness.

• Assessed credit risk and analyzed financial statements.
• Conducted presentations to upper management and executive teams for loan recommendations.

• Assessed credit risk and analyzed financial statements.
• Completed all loan documentation, recognizing any discrepancies and addressing them in a timely fashion.
• Tracked collateral perfecting documentation and maintained loan files to ensure completeness.