Open To Work
Jessica Bigham
Indianapolis,IN
Summary
Driven and decisive professional offering several years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements hr strategies and initiatives aligned with overall business strategy.
Overview
13
13
years of professional experience
Work History
Human Resources Director
Community Action of Greater Indianapolis
Indianapolis, IN
04.2024 - Current
- Advised executive leadership on aligning workforce strategy with organizational growth and sustainability objectives.
- Conducted organizational health reviews, including workforce analysis and succession planning discussions.
- Led restructuring initiatives to define roles, enhance change communication, and realign the workforce.
- Collaborated with leadership to create retention strategies and career path initiatives that improved employee engagement.
- Drove transformation initiatives that supported long-term sustainability goals and organizational reshaping efforts.
- Designed structured performance review processes and coaching frameworks to foster accountability and high performance.
- Analyzed employee engagement trends and turnover metrics to provide actionable insights for executives.
- Facilitated cross-functional collaboration with finance and leadership to synchronize compensation and workforce planning strategies.
Senior Human Resources Consultant
IU Health
Indianapolis, IN
04.2022 - 04.2024
- Collaborated with senior leaders and HR Business Partners to advance enterprise talent initiatives and workforce strategy.
- Analyzed workforce metrics including utilization, attrition, and engagement data to propose targeted program enhancements.
- Provided strategic guidance that enhanced program engagement and reinforced organizational consistency.
- Translated complex data into executive summaries and actionable recommendations.
- Supported enterprise wellness and employee experience initiatives using workforce data and employee feedback.
- Enterprise healthcare system supporting 33,000+ employees
Benefits Supervisor
Varsity Brands (Herff Jones)
Indianapolis, IN
04.2018 - 04.2022
- Partnered with HR COEs and business leaders to implement compensation, open enrollment, and workforce engagement strategies that supported organizational goals.
- Increased open enrollment participation by 35% through targeted communication and analytics-based campaign strategy.
- Collaborated with Talent Acquisition, Operations, and Finance to ensure benefits programs effectively aligned with workforce planning initiatives.
- Launched data-driven wellness initiatives increasing employee satisfaction by 22%.
- Contributed to HR transformation efforts improving scalability and operational consistency.
- Managed operations for 7,000 employees across the enterprise.
Employee Relations Associate
Navient
Fishers, IN
08.2016 - 04.2018
- Led employee relations investigations and conflict resolution across a large corporate workforce, ensuring consistent application of employment policies and regulatory compliance.
- Partnered with leaders to address workplace issues and mitigate risk, enhancing employee relations practices.
- Supported organizational change initiatives by improving communication strategies and increasing benefits awareness among diverse employee populations.
- Contributed to initiatives that enhanced employee experience and fostered positive workplace culture.
HR Generalist
Majestic Star Casino
Gary, IN
09.2013 - 08.2016
- Managed full-cycle onboarding and workforce integration for new hires and managers.
- Delivered core HR programs, enhancing new hire integration, employee development, and compliance through onboarding, training, policy guidance, and support.
- Developed and delivered HR training and presentations for leaders, equipping them with tools for effective performance management and KPI tracking.
- Supported HR reporting and workforce tracking, streamlining processes to enhance operational insights and decision-making.
Education
Master’s Degree - Organizational Leadership
Indiana Institute of Technology
Fort Wayne, IN06-2023
Bachelor’s Degree - Organizational Leadership
Indiana Institute of Technology
Fort Wayne, IN06-2021
CERTIFICATE - Human Resources and Personnel
Purdue University Calumet
Hammond, IN12-2008
Skills
- Total rewards strategy
- Performance and promotion cycles
- Succession planning
- Workforce planning
- Employee engagement surveys
- Organizational health and effectiveness
- Employee success partnership
- HR transformation
- Workforce data strategy
- HRIS systems: ADP, BambooHR, PeopleSoft, Workday
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkLocation Preference
RemoteHybridOn-SiteSalary Range
$100000/yr - $200000/yrTimeline
Human Resources Director
Community Action of Greater Indianapolis
04.2024 - Current
Senior Human Resources Consultant
IU Health
04.2022 - 04.2024
Benefits Supervisor
Varsity Brands (Herff Jones)
04.2018 - 04.2022
Employee Relations Associate
Navient
08.2016 - 04.2018
HR Generalist
Majestic Star Casino
09.2013 - 08.2016
Master’s Degree - Organizational Leadership
Indiana Institute of Technology
Bachelor’s Degree - Organizational Leadership
Indiana Institute of Technology
CERTIFICATE - Human Resources and Personnel
Purdue University Calumet