Jessica Bishop
Valley Center,CA
Summary
With a proven track record at Valley View Casino and Hotel, I excel in recruitment process improvement and team collaboration. My expertise in candidate sourcing and applicant tracking systems, combined with mentoring recruiters, has significantly enhanced recruitment efficiency. I'm known for innovative onboarding programs and a strategic approach to talent acquisition, ensuring top-tier candidate engagement and retention.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Recruiter
Valley View Casino and Hotel
12.2021 - Current
- Operated and maintained applicant tracking and candidate management systems.
- Followed up with notable applicants sourced via industry-specific pipelines, events, and job fairs.
- Managed relationships with external recruitment agencies, ensuring timely and cost-effective fulfillment of open positions.
- Regularly attended networking events and conferences to expand professional network and identify potential candidates for future openings.
- Trained junior recruiters on best practices for sourcing, interviewing, and candidate management.
- Collaborated with HR team to develop consistent onboarding processes for new hires, improving retention rates within the first year of employment.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Coordinated schedules to arrange management interviews with applicants.
- Developed and implemented onboarding and orientation programs for new employees.
- Administered employee benefits programs and assisted with open enrollment.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
Recruiting Supervisor
Go Staff
08.2018 - 10.2020
- Enhanced candidate experience through well-organized interview scheduling, timely follow-ups, and clear communication.
- Reduced time-to-fill ratios by fostering strong relationships with hiring managers to understand their unique needs and expectations.
- Ensured legal compliance in all recruitment efforts by staying up-to-date on relevant labor laws and regulations.
- Improved interview process success rates through the development of structured interview guides and training materials for hiring teams.
- Increased recruitment efficiency by streamlining candidate sourcing processes and implementing targeted recruitment strategies.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Assisted with writing job postings and job descriptions for boards.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Collaborated with managers to identify and address employee relations issues.
- Tracked key performance metrics for ongoing evaluation of recruiting efforts, making data-driven recommendations for continuous improvement.
- Implemented diversity recruitment initiatives, promoting an inclusive work environment that attracted top talent from various backgrounds.
- Developed and implemented onboarding and orientation programs for new employees.
- Advocated for staff members, helping to identify and resolve conflicts.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Managed a team of recruiters, providing mentorship, guidance, and performance feedback to foster professional growth and skill development.
Operations Processor 3
Wells Fargo
12.2016 - 02.2018
- Provided training and support to new hires, contributing to a cohesive and knowledgeable team environment.
- Checked records for accuracy and completeness, and corrected errors.
- Reduced processing time with meticulous attention to detail and accurate data entry.
- Maintained strict adherence to company policies and regulations, minimizing risk exposure for the organization.
- Collaborated with team members to optimize workflows, resulting in more efficient processes across the department.
- Managed multiple priorities effectively, ensuring all tasks were completed within required deadlines.
- Prepared files for archiving and exchanges, tracking file movement and history.
- Processed and scanned files into electronic databases.
- Answered queries by locating and retrieving necessary files.
Human Resources Generalist
JonBec Care
01.2015 - 01.2017
- Administered employee benefits programs and assisted with open enrollment.
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Actively participated in recruitment drives and job fairs representing company's values and vision while attracting qualified candidates.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
- Facilitated criminal background check process for new hires.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Liaised with HR and payroll to coordinate and manage employee leaves of absence.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH06-2016
Skills
- Recruiter Training and Mentoring
- Recruitment Process Improvement
- Candidate Sourcing
- Applicant Tracking Systems
- Training and Onboarding
- Team Collaboration
- Full cycle recruiting
- Problem Solver
Certification
- Tribal Human Resources Professional Certification (THRP) - 03/2023
Timeline
Senior Recruiter
Valley View Casino and Hotel
12.2021 - Current
Recruiting Supervisor
Go Staff
08.2018 - 10.2020
Operations Processor 3
Wells Fargo
12.2016 - 02.2018
Human Resources Generalist
JonBec Care
01.2015 - 01.2017
- Tribal Human Resources Professional Certification (THRP) - 03/2023
Bachelor of Science - Business Administration
Southern New Hampshire University
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