Jessica Blackburn
Hoffman Estates
Summary
Result-oriented achiever with a proven ability to consistently exceed targets and drive success in fast-paced environments. Demonstrates strong analytical, communication, and teamwork skills. Quickly adapts to new environments and combines strategic thinking with hands-on experience to deliver impactful solutions that enhance organizational performance. Eager to contribute to team success and further develop professional skills. Maintains a positive attitude and a commitment to continuous learning and growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Wyld
02.2020 - 03.2024
- Experienced in launching a facility
- Plans production for Kitchen and Packaging departments; Participates in running the floor
- Forecasted future production needs accurately, allowing for strategic decision-making regarding staffing levels, equipment investments, and inventory management.
- Maintained proper inventory in the 700,000 to high hundreds, from assuring quotas to talking to sales team
- Manufacture product from bulk basic ingredients to final product assuring quality
- Building relationships with testing sites for product dose accuracy
- Effectively operate Google Docs, Business Central and METRC and BioTrac
- Following MED laws and guidelines accurately throughout all processes.
- Streamlined kitchen operations through regular equipment maintenance checks, minimizing downtime due to malfunctions or repairs.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen and packaging staff.
- Developed teams in all departments through training, disciplinary action, and performance reviews. (teams of 2 - 35)
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning. (assuring GMP standards )
- Reduced food waste by closely monitoring inventory levels and implementing proper techniques. (SOPs, and fast solutions)
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Implemented quality control measures to reduce defect rates and enhance product quality consistently.
- Reduced costs by eliminating materials waste and unnecessary labor hours.
- Balanced labor needs with production schedules to optimize workforce utilization while maintaining output targets.
Baker/ Cleaning Supervisor
Pet Releaf
07.2018 - 12.2019
- Responsible for weighing ingredients, mixing and rolling out product for baking
- Set proper oven temperate, prepared ingredients, utensils, and sheet pans for baking process followed through to finished product
- Deep cleaned the kitchen including sanitize surfaces; sweeping and mopping floors; washing and loading dishwasher
- Organized kitchen and ingredient room
- Trained employees from measuring ingredients all the way to final product and clean up
- Held kitchen standards and assured quota and quality; recorded daily numbers
- Assisted other departments when needed; packaged product and quality checked through each step.
Volunteer Experience
Super Chairing
10.2017 - 05.2018
- Cooked, cleaned and helped take care of someone who is quadriplegic
- Built up ranch to have animals and a UTV track for chair disabled.
Store Runner
My Sweet Kake
11.2016 - 08.2017
- Baked and decorated cakes, cupcakes, cookies; made fondant, icing, and dough/batter from scratch
- Brewed coffee and tea, made lattes and smoothie, etc
- Served the customers in an efficient and friendly way
- Practiced safe food handling procedures
- Took customers order information and delivered when necessary
- Answered calls, responded to voicemails and made courtesy calls
- Cleaned store area; washed dishes, floors, counters, tables, display, etc
- Responsible for managing the Store; open/close, order/receive, interview/train.
Education
General Education; Pastry and Arts -
Harper College
Palatine, IL12.2016
Skills
- Operations Management
- Strong Leadership Abilities
- Organization and Time Management
- Composed and Dependable
Training
- Cannabis Training University Certificate
- Google sheets course
- Emotional Intellegnce
Certification
- Food Safety Manager Certification (FSMC) - American National Standards Institute (ANSI).
- MD Driver's License
Timeline
Kitchen Manager
Wyld
02.2020 - 03.2024
Baker/ Cleaning Supervisor
Pet Releaf
07.2018 - 12.2019
Volunteer Experience
Super Chairing
10.2017 - 05.2018
Store Runner
My Sweet Kake
11.2016 - 08.2017
General Education; Pastry and Arts -
Harper College