Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Blandon

Kissimmee,FL

Summary

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

15
15
years of professional experience

Work History

Server

La Mexicana Spice
Kissimee, FL
01.2018 - 02.2025
  • Stayed informed about daily specials, new menu items, promotions.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Fostered strong teamwork, ensuring seamless service during peak hours. Mentored new staff members, accelerating their integration and improving overall team performance.

Server

Bahama Breeze
Orlando, FL
09.2015 - 12.2017
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Checked food before serving it to customers.
  • Provided excellent customer service to ensure satisfaction.
  • Explained menu items, describing ingredients and cooking methods upon request.

Hostess

Pollos Mario
Queens , Ny
05.2014 - 08.2015
  • Provided menus to customers and answered questions regarding menu items.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Verified reservations and wait times with customers.
  • Maintained a clean and organized dining area.
  • Greeted guests warmly upon arrival, seating them promptly.

Server

Sebas sebas restaurant
Queens , Ny
01.2010 - 05.2014
  • Delivered exceptional customer service, managed high-volume tables, and ensured smooth dining experience. Consistently received positive feedback from patrons.

Education

High School Diploma -

Lake Howell H.S
Orlando, FL
05-2007

Skills

  • Positive and professional
  • Team collaboration
  • Time management
  • Sales techniques

Timeline

Server

La Mexicana Spice
01.2018 - 02.2025

Server

Bahama Breeze
09.2015 - 12.2017

Hostess

Pollos Mario
05.2014 - 08.2015

Server

Sebas sebas restaurant
01.2010 - 05.2014

High School Diploma -

Lake Howell H.S
Jessica Blandon