Jessica Blankenship
Teaberry,Ky
Summary
Friendly with years of experience carrying out clerical and customer service tasks. Skilled at supporting customers with simple and complex needs with professionalism.
Overview
26
26
years of professional experience
Work History
Special Needs Assistant
Betsy Layne Elementary School
11.2024 - Current
- Supported individualized education plans (IEPs) to enhance student learning and development.
- Collaborated with educators to implement tailored instructional strategies for diverse learning needs.
- Assisted students in daily activities, promoting independence and social skills development.
- Monitored student behavior, providing guidance and support to foster a positive classroom environment.
Receptionist
Akers Family Chiropractic
10.2021 - 11.2024
- Greeted incoming visitors and patients professionally and provided friendly knowledgeable assistance. Confirmed appointments, answered phone promptly and directed incoming calls to correct offices. Provide clerical support by copying, faxing, and filing documents. Handled patient's copayments.
Chiropractic Assistant
Bentley Chiropractic
04.2019 - 06.2021
- Answered phones to respond to customer questions, provide information and schedule appointments. Directed patient to exam rooms, fielded questions and prepared for physician examinations. Assisted chiropractor during patient exams to implement treatment plans quickly. Greeted incoming visitors warmly and directed patient to appropriated areas to keep office running smoothly.
Lead Sales Associate
JCPenney
08.2018 - 04.2019
- Handled cash register operations and customer transactions to process payments. Answered customer questions about products and services, helped locate merchandise, and promoted key items. Processed and stocked merchandise in accordance with store standards. Greeted customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Substitute Special Needs Aide
Floyd County Schools
08.2018 - 12.2018
- Upheld classroom routines to support student environments and maintain consistent schedules. Alerted instructor to student behavior or issues requiring intervention. Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance. Offered student support through special accommodations, extra assistance, and assessments.
Chiropractic Assistant/Receptionist
Akers Family Chiropractic
01.2013 - 08.2018
- Sanitized, restocked, and organized exam rooms and medical equipment. Directed patients to exam rooms, fielded questions, and prepared for physician examination. Answered phone to respond to patient questions. Provide information and schedule appointments. Assisted chiropractor during patient exams to implement treatment plans quickly.
Sales Associate
JCPenney
08.2011 - 03.2013
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise. Helped customers locate products and checked store system for merchandise at other sites. Prepared merchandise for sales floor by pricing or tagging. Rotated stock and restocked shelves to maintain product availability and store appearance.
Assistant Manager
Peebles Department Store
10.1999 - 10.2008
- Supervised day to day operations to meet performance, quality and service expectations. Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies. Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs. Offered hands on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Associate Of Applied Science - Human Services
Big Sandy Community College
05.2003
High School Diploma -
Elkhorn City High School
06-1998
Skills
- Scheduling
- Telephone Skills
- Typing Speed
- Courteous and Professional
- Excellent Communication
- Attention to Detail
Communication
Implemented new procedures and technologies that improved efficiency and streamlined operations
Leadership
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
Timeline
Special Needs Assistant
Betsy Layne Elementary School
11.2024 - Current
Receptionist
Akers Family Chiropractic
10.2021 - 11.2024
Chiropractic Assistant
Bentley Chiropractic
04.2019 - 06.2021
Lead Sales Associate
JCPenney
08.2018 - 04.2019
Substitute Special Needs Aide
Floyd County Schools
08.2018 - 12.2018
Chiropractic Assistant/Receptionist
Akers Family Chiropractic
01.2013 - 08.2018
Sales Associate
JCPenney
08.2011 - 03.2013
Assistant Manager
Peebles Department Store
10.1999 - 10.2008
Associate Of Applied Science - Human Services
Big Sandy Community College
High School Diploma -
Elkhorn City High School
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