Jessica Blount
Poet Biorefining
Mountain Lake,MN
1
Certification
17
years of professional experience
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Laboratory Technician 2
4 Years- Collect and test quality control samples, interpret results and make adjustments to optimize plant operations, timely and accurately document results and enter results into data collection system
- Maintained accurate records of experiments, ensuring compliance with quality control standards.
- Collaborated with cross-functional teams to streamline laboratory processes and enhance efficiency.
- Trained junior technicians on safety protocols and proper use of laboratory instruments.
- Analyzed test results, identifying trends and providing actionable insights for process improvements.
- Led efforts to troubleshoot equipment issues, minimizing downtime and optimizing lab operations.
- Coordinated inventory management, ensuring timely availability of supplies for ongoing projects.
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
- Maintained documentation on tests performed in lab.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Calibrated and maintained instruments to keep equipment fully operational.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Performed routine lab and department maintenance to keep area clean and orderly.
Operational Service Representative/QA
2 Years 3 Months- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained and managed customer files and databases.
- Maintained productivity and quality standards at all times.
- Responded to customer calls and emails to answer questions about products and services.
- Responded to customer requests for products, services, and company information.
- Assisted production floor managers, supervisors, team members in implementing corrective actions based on customer complaint resolution.
- Assisted sales team on creating adequate corrective actions.
- Conducted root cause analysis for every complaint received.
- Accurately documented notes during business meetings with potential and existing customers.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Monitored product standards and quality-control programs.
- Addressed non-conformance issues, pausing production to correct errors.
- Fixed identified issues to increase productivity and boost workflows.
- Promoted adherence to quality standards by educating personnel on quality control.
- Analyzed quality and performance data to support operational decision-making.
- Created and collaborated in implementation and maintenance of customer complaint log.
- Liaised with vendors and end-users to uncover system optimization opportunities.
- Implemented process improvements to increase productivity in quality assurance operations.
- Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
- Updated inspection journals and daily summary logs with quality-related data.
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
- Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
- Conducted investigations into questionable test results.
Metal Fabricator
4 Years 9 Months- Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
- Straightened warped or bent parts using sledges, hand torches, or bulldozers.
- Identified equipment and production non-compliance issues and notified foreman to facilitate resolution.
- Maintained machinery and tools to keep fabrication processes running smoothly.
- Altered and trimmed existing metal fabrications to meet size and position requirements.
- Worked with presses, saws and drills to manipulate metal components for structural fabrication.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Applied effective time management techniques to meet tight deadlines.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Proficient in reading blueprints and use of power tools
Quality Assurance Specialist
5 Years 11 Months- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Monitored product standards and quality-control programs.
- Fixed identified issues to increase productivity and boost workflows.
- Addressed non-conformance issues, pausing production to correct errors.
- Fixed identified issues to improve workflows.
- Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.
- Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
- Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
- Reviewed production processes and identified potential quality issues.
- Performed tests and inspections to conform to established standards.
- Reported problems and concerns to management.
- Inspected items and compared against standards to meet regulatory requirements.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
Education
Diploma
Skills
P>Preventive Maintenance
P>Blueprint Interpretation
P>Equipment safety
P>Troubleshooting skills
P>Written Communication
P>Planning and Coordination
P>Maintenance and Repair
P>Teamwork and Collaboration
P>Problem-Solving
P>Analytical and Critical Thinking
P>Clerical Support
P>Good Telephone Etiquette
P>Dependable and Responsible
Software
Excel, Maximo, PI Vision
Certification
HACCP Certified
SQF Certified
Accomplishments
SQF certified, HACCP certified, PCQI certified
Timeline
Laboratory Technician 2
Poet Biorefining
08.2022 - CurrentRead More
Operational Service Representative/QA
Hylife Foods
04.2020 - 07.2022Read More
Metal Fabricator
Fast Global Solutions
07.2015 - 04.2020Read More
Quality Assurance Specialist
PM Beef
07.2009 - 06.2015Read More
Windom Senior High School
Diploma
Read More