Jessica Bohon

HR Organization Leadership: Led a team of four HR professionals in onboarding, employee relations, HRIS, benefits, compliance, and operations.

• Provided leadership coaching and mentoring support for employees at all levels of the organization.
• Provided guidance on personnel matters such as disciplinary actions or promotions.
• Monitored performance management systems such as goal setting, review cycles, feedback sessions.
• Maintained up-to-date knowledge of state and federal labor laws relating to human resources functions.
• Aligned HR policies with federal and local regulations.
• Conducted employee performance reviews and implemented corrective actions to increase productivity.
• Advised managers on best practices related to managing their teams effectively.
• Lead and implemented HR strategies, policies, and procedures to ensure compliance with all labor laws.
• Prepared presentations to company executives regarding employee performance and retention trends.
• Utilized various software and tools to streamline processes and optimize performance.

• Managed employee relations issues such as grievances, disciplinary action, complaints and terminations.
• Worked with department managers to assess needs.
• Developed and implemented HR policies and procedures.
• Ensured compliance with labor laws, regulations and corporate policies and procedures.
• Aligned HR policies with federal and local regulations.
• Developed employee orientation and training programs for new hires.
• Used HR website and other media to communicate HR processes, increasing understanding and consistent use.
• Organized orientation sessions for new hires and provided them with onboarding information.
• Managed compensation, insurance and vacation days within employee benefits programs.
• Conducted background checks and reference checks of prospective employees.
• Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
• Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.

• Provide strategic advice, counsel, and consultative solutions to department leaders and company executives on people management aspects of their business—i.e., driving organizational development, team effectiveness, executing change management strategies, and employee engagement solutions.
• Conduct exit interviews with employees to gain feedback and identify trends in an effort to improve aspects of the organization and reduce employee turnover.
• Identify non-value-added steps for specific HR processes, and propose solutions.
• Manage the employee newsletter delivery bi-weekly to HealthTrust corporate employees and executives.
• Facilitate leadership training to minimize legal risks to the organization and further develop leadership skills.
• Review and assist managers in drafting corrective action, performance improvement, and termination documentation as requested.
• Work with senior leadership on departmental restructures and maintaining alignment within the broader organization.
• Create and maintain positive relationships with leaders in different areas across the enterprise, such as compensation, payroll, and legal.
• Conduct thorough investigations of complex employee issues, recommend a course of action with effective resolutions, with consideration of HR guidelines and employment laws, ensuring ADA compliance, while reducing liability to the company.
• Served as the EAG HR Facilitator for four years assisting the group with impacting change and engaging employees across HealthTrust.
• Manage specific HR Shared Service Model transition projects related to employee files, HRIS workflows, position requisition approvals process, Employee Portal design, and employee/manager communication, and training on self-service tools.

• Conduct HR business functions within Lawson to ensure employees are reporting to the correct supervisor/manager. Build positions in Lawson when requested.
• Perform Daily, Weekly, or Monthly Business Object Reporting for all of HCA’s entities upon request. Reports consist of monthly licensure renewals, overtime reporting, new hire reports, etc.
• Conduct HR audits to ensure that all information put into Lawson is correct.
• Create and maintain in-depth Excel spreadsheets on departmental information such as revenue tracking, billing, HR issues, etc.
• Oversee HCAPS licensure for all medical professionals. Run primary source verification on all expiring licensure, and stay in direct contact with division VPs and HR regarding all licensure status. Currently tracking 10,000+ licenses.
• Coordinate and process all flu forms for over 20,000 employees. Run weekly reports for division VPs and HR, showing the status of flu vaccinations throughout all of HCAPS.

• Managed visiting clients, vendors, and guests coming into the corporate offices by directing them to their pre-appointment needs and escorting them to meetings.
• Managed an average of 25-30 incoming calls and emails through askSARAH on a daily basis that were from patients and clinical or administrative staff requesting information regarding clinical trials, medical needs, etc.