Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

JESSICA BOLD

Irvine,CA

Summary

Expert in enhancing productivity and efficiency across diverse work environments. Proficient in public speaking, collaboration, and problem-solving, with a proven record in resource management and high-volume scheduling. Recognized for exceptional customer service and decision-making skills, complemented by a strong work ethic. Experienced manager adept at optimizing workflows and supporting operational functions to achieve business objectives.

Overview

22
22
years of professional experience
1
1
Certification

Work History

ADMINISTRATIVE ASSISTANT

THRIVING MINDS LEARNING CENTER
04.2023 - Current
  • Maintains all scheduling for the center. Scheduling includes 1-to-1 sessions, six days a week for 120+ students and 17+ instructors.
  • Runs bi-weekly payroll reports and tracks monthly student invoices.
  • Produces and implements center strategies and best practices.
  • Assists center Director with various facets of running the business including interviewing candidates, forecasting hiring needs of the center based on student population, creating and implementing new policies and procedures, and ensuring compliance with required trainings for employees.
  • Manages onboarding process for both new employees and new students.
  • Communicates with offsite school locations to gain instructor clearance to go on campus for tutoring, including obtaining clearance documents.
  • Works with vendors for funding for students with advanced needs.
  • Main line of communication between parents and instructors.
  • Maintains scheduling and invoicing platform as well as online student files.

Registrar

LE CORDON BLEU COLLEGE OF CULINARY ARTS
Tucker, GA
01.2007 - 01.2011
  • Company Overview: School included a diverse cohort of students and instructors from all walks of life that required a unique perspective and the ability to utilize various strategies to ensure success.
  • Promoted to Registrar within one year of employment.
  • Managed all student records and program schedules.
  • Advised both students and faculty regarding both educational and personal learning challenges to ensure success in the classroom.
  • Presented a program overview to new students and parents every six weeks.
  • Led small groups of struggling students to help identify learning styles and solutions to be successful throughout the program.
  • Maintained accurate and up-to-date student files resulting in successful audits when required by the corporate office.
  • Processed and managed all transcript requests, enrollment verifications, leave of absence requests, and Veteran students and their funding eligibility through the Veterans Affairs State Office.
  • Confirmed graduation status for eligible students.
  • Assisted with organizing graduation ceremonies.
  • Participated in weekly meetings to ensure all departments were meeting required deadlines for a seamless student experience.
  • School included a diverse cohort of students and instructors from all walks of life that required a unique perspective and the ability to utilize various strategies to ensure success.

Graduate Programs Manager

KAPLAN TEST PREP AND ADMISSIONS
Atlanta, South Region
01.2005 - 01.2007
  • Manage all components of the largest graduate program in the South Region of Kaplan ($1.5M).
  • Define and implement long and short-term objectives, strategic direction and budgetary planning.
  • Analyze financial data to forecast both monthly and annual gross profits.
  • Hire, train and supervise student representatives on college campuses.
  • Research new areas for potential market expansion and manage relationships with multiple colleges and businesses.
  • Successfully work within deadlines and coordinate logistics of various projects simultaneously.
  • Directly responsible for all marketing events from concept to completion.
  • Assist national Kaplan partners with managing local operations for successful execution of events including World MBA.
  • Responsible for the creation and logistics of 140 classes throughout Metro-Atlanta and Georgia in 2006.
  • Exceeded monthly enrollment objectives by an average of 24%.
  • Formulated a financial reporting system for each of the six areas of the graduate program.
  • Reduced total expenses 40% by reforming advertising efforts and offsite facility management.
  • Received national award for largest monthly growth in May and October 2004.

Co-Owner and Founder

COMPANION KEEPERS PET SITTING
Newnan, GA
01.2004 - 12.2004
  • Developed and carried out successful business plans and marketing strategies to provide various pet care services to upscale clients.
  • Prepared efficient pricing strategies that resulted in net profits within 4 months.
  • Utilized effective marketing tactics and a versatile assortment of media pieces to reach a client base over 50.
  • Maintained a 98% retention rate of initial clients.
  • Composed and published press releases concerning the company.

Education

BA - Psychology

LaGrange College
LaGrange, GA
05-2004

Skills

  • Google Workspace and Zoom
  • Task coordination
  • Document management
  • Calendar scheduling
  • Student relations
  • Policy development
  • Payroll administration
  • Problem solving
  • Effective communication
  • Spreadsheet management
  • Process optimization
  • Employee supervision

Certification

  • Overcoming Dyslexia | Yale University | Issued Nov 2024

Accomplishments

  • Fort Smith, Arkansas Times Record Freelance Writer 2014-2015
  • Erie, Colorado Open Space Trails & Advisory Board Member 2012
  • LaGrange College Basketball Hall of Fame Induction 2014
  • First Team All American DIII Basketball 2001-2002

Timeline

ADMINISTRATIVE ASSISTANT

THRIVING MINDS LEARNING CENTER
04.2023 - Current

Registrar

LE CORDON BLEU COLLEGE OF CULINARY ARTS
01.2007 - 01.2011

Graduate Programs Manager

KAPLAN TEST PREP AND ADMISSIONS
01.2005 - 01.2007

Co-Owner and Founder

COMPANION KEEPERS PET SITTING
01.2004 - 12.2004

BA - Psychology

LaGrange College

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