Jessica Bollinger
Medical Assistant
Torrance,CA
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Assisting position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Shift Leader
Pizza Hut
07.2019 - 09.2023
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
- Reviewed financial reports to identify areas of opportunity for cost reduction or increased revenue generation.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Cashier
Shakeys
01.2020 - 04.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed approximately 50 calls a day from customers.
Busser
Islands Restaurants
03.2022 - 12.2022
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Assisted servers in providing efficient service for improved guest experiences.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Supported team members with additional tasks, promoting a positive work environment.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
- Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Adhered to safety guidelines when handling glassware and other potentially hazardous materials.
- Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
- Managed approximately 40 calls from customers
Education
Associate of Arts - Medical Assisting
SCROC
Torrance, CA06.2024
High School Diploma -
Torrance High School
Torrance, CA06.2022
Skills
- Operations Support
- Equipment Troubleshooting
- Team Supervision
- Creative Problem-Solving
- Quality Assurance
- Workplace Safety
- Strategic Planning
- Direct Patient Care
- Customer Service
- Sterile Procedures and Techniques
Timeline
Busser
Islands Restaurants
03.2022 - 12.2022
Cashier
Shakeys
01.2020 - 04.2023
Shift Leader
Pizza Hut
07.2019 - 09.2023
Associate of Arts - Medical Assisting
SCROC
High School Diploma -
Torrance High School
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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