Jessica Bolster
Walton,NY
Summary
Detail-oriented Box Maker/Palletizer with experience in manufacturing setting. Demonstrated expertise in creating components to precise specifications and working with various tools and machinery. Proven record of creating components to meet customer specifications.
Overview
6
6
years of professional experience
Work History
Box Maker/Machine Operator
Saputo Cheese USA Inc.
03.2024 - 10.2024
- Loaded flat boxes into machine, operating machine to assure boxes were created properly.
- Adjusting machine to form correct size of box for milk products.
- Followed all GMPs, PPE codes, lock tag out for repairs.
- Sanitize all machinery, as per factory standard.
- Made sure all boxes matched product codes, UPCs, and batch codes.
Machine Operator
Saputo Cheese USA Inc.
03.2024 - 09.2024
- Set up and ran machinery to produce exceptional products for industrial needs.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Complied with company and OSHA safety rules and regulations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.
- Operated and controlled palletizer, computer for tagging pallets of product and run product check to make sure UPCs, POs and product was properly tagged and counted.
- Suggested specific ideas for process, productivity and safety improvements.
- Verified conformity of processes and conditions for AI robot palletizer systems.
- Quickly shut down equipment in emergency situations following protocols.
Cashier
Speedway Gas Station
06.2021 - 02.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
- Set up new sales displays each week with fresh merchandise.
- Processed refunds and exchanges in accordance with company policy.
- Learned duties for various positions and provided backup at key times.
- Performed cash, card, and check transactions to complete customer purchases.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register to record transactions accurately and efficiently.
Assistant Store Manager
Family Dollar
02.2019 - 07.2021
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Present for Interview by general manager and trained staff associates and equipped to comply with company policies and procedures.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reported issues to higher management with great detail.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
Education
National Certification - Psychiatric Technician
Career Step
Lehi, UT07.2022
GED -
Oneonta Adult Education
Oneonta12.2007
Skills
- Hand-Eye Coordination
- Packaging Design
- Machine Operation
- Materials Management
- Product Packaging
- Product Assembly
- Manufacturing
- Quality Assurance
- Workspace Organization
- Problem-solving aptitude
- Material Handling
- Cycle Counts
- Maintenance and Light Repair
- Safe Equipment Operations
- Reliability
- Task Prioritization
- Accuracy
- Multitasking Abilities
- Stress Management
- Equipment Calibration
- Industrial safety
- Heavy Lifting
- Computer Literacy
- Late Shift Availability
- Instructions Adherence
- Equipment Operation
- Professionalism
- Assembly and production
- Flexible Schedule
- Labeling Boxes
- Critical Thinking
- Machine Maintenance
- Organizational Skills
- Inventory Management
- Multitasking
Construction
- Shingle Roofing
- Sheetrock
- Sanding
- Tree removal
- Demo and repair
- Landscape
Can discuss further upon interview.
Timeline
Box Maker/Machine Operator
Saputo Cheese USA Inc.
03.2024 - 10.2024
Machine Operator
Saputo Cheese USA Inc.
03.2024 - 09.2024
Cashier
Speedway Gas Station
06.2021 - 02.2022
Assistant Store Manager
Family Dollar
02.2019 - 07.2021
National Certification - Psychiatric Technician
Career Step
GED -
Oneonta Adult Education
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