Jessica Borders

• Pivotal role in program and structural development of TAVR, TMVR, and LAAC initiatives, contributing to the growth of the TAVR/TMVR program to over 1,000 patients, while actively supporting the expansion of the LAAC program, serving 200+ patients annually.
• Responsible for overseeing comprehensive structural portfolios of TAVR, TMVR, LAAC, TEER, and ICD programs.
• Developed and maintained comprehensive education binders of TAVR/TMVR and LAAC programs for facility and office staff.
• Mentor to RN Navigators both in and outside Banner Health, fostering professional growth and strengthening professional commitment.
• Oversaw internal audit of 25 charts for TAVR NCD compliance, achieving 96% accuracy in 2016 and 100% in 2024.
• Skillfully coordinated education, concurrent care, hierarchy and scheduling for 25+ patients with complex diagnoses and varying acuity levels via proficient
collaboration with multiple insurance programs, competing implanters, offices, and vendors.

• Directed a weekly Structural Heart Clinic, creating and overseeing review of up to 10 patient presentations.
• Spearheaded and managed physician CME for the Structural Heart Clinic.

* Worked with Quality Improvement to analyze and present benchmark trends,
pinpointing areas for program focus.
• Collaborated on perioperative optimization efforts to align with departmental goals and scheduling demand, improving overall utilization thereby increasing case completion from 3 to as many as 7 cases per week.
• Bypassed scheduling and time management bottlenecks by facilitating the safe transfer of clinically appropriate TAVR/TMVR patients from Hybrid OR to Cath lab.
• Implemented evidenced based practice of TIVA and MAC for improved hemodynamic stability and procedure recovery.
• Assisted in transitioning applicable TAVR/TMVR patients directly to PACU-Tele, bypassing CVICU to increase critical bed utilization, improve staff efficiency, and reduce program costs.
• Assisted in the development and successful transition of clinically appropriate
LAAC patients to same-day discharge to improve physician satisfaction and staff utilization.
• Knowledgeable in structural ICD-10 and procedural coding.

* Provided quality, compassionate, and individualized perioperative care for each patient and family to improve patient satisfaction above 60% (national average) by addressing concerns, answering questions, and offering support.
* Demonstrated adaptability and skill with new technologies, supplies, equipment and intraoperative process to include charting, aseptic techniques, positioning and counts enhancing case efficiency, accuracy and safety.
* Responsible for covering weekly, weekend, and holiday call rotation.

* Charge nurse over three CVOR/Thoracic suites, involving prioritization of up to five surgeons, nine critical procedures and approximately 15 staff members daily.
• Supervised schedule for 11 OR suites to include Ortho, General, GYN, Urology, Plastics and Robotics.
• Responsible for assisting in and overseeing development, structure, maintenance and expansion of mini-incision valve replacement and robotic programs to include
cardiothoracic, GYN, general and urology specialties.
• Chosen as lead mentor to national and international surgical teams in mini-incision valve replacement as the formal southwest program training facility.
• Developed, ran and participated in staff meetings and professional nursing education contributing to a positive work environment.
• Mentored new and seasoned perioperative nurses, sharing best practices for optimal patient care and professional development.
• Provided skilled, timely and level-headed emergency response to critically ill patients by maintaining composure under high-pressure situations, bolstering team cohesiveness, physician confidence and patient outcomes.
• Successfully individualized quality care for patient, family, physician and team by involving patient and support person in education and decisions affecting perioperative care plan and realistic outcomes, extensive review and reporting of
patient history to anticipate intraoperative needs, ensuring aseptic techniques, and providing accurate counts and charting.
• Continuous collaboration in perioperative optimization to meet department goals, thereby supporting scheduling demands and improving staff utilization to boost
patient approval above 80% and contain costs.
• Provided conscious sedation while accurately documenting vital signs and administering medications as directed by surgeon, reporting irregularities to team.
• Maximized resource utilization by quickly and accurately managing supply inventory.
• Willingness to flex hours to accommodate department needs and responsible for covering weekly, weekend, and holiday call rotation.