Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Jessica Borseth

Hiawatha

Summary

Dynamic and results-driven professional with extensive experience in logistics and materials handling, including a proven track record at Nordstroms. Skilled in forklift operation and order picking, I excel in optimizing processes and ensuring safety. Known for strong communication and teamwork, I consistently enhance efficiency and customer satisfaction in fast-paced environments.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Driver

DoorDash
Moline
04.2023 - Current
  • Using the DoorDash app to view, accept, and manage delivery requests.
  • Using GPS and other navigation tools to locate restaurants and customer addresses.
  • Arriving at the restaurant, verifying the order, and picking it up.
  • Transporting the order to the customer's location, ensuring food safety and quality during transit.
  • Communicating with customers, addressing any concerns, and ensuring a positive delivery experience.
  • Processing customer payments, if applicable, and providing receipts.
  • Maintaining a safe driving record and adhering to all safety guidelines and traffic laws.

Operator

FMC
Wyoming
08.2024 - 06.2025
  • Equipment Operation: Setting up, operating, and monitoring machinery used in the production process. This could include tasks like loading materials, importing programs (nesting), adjusting settings, and ensuring smooth operation.
  • Quality Control: Conducting visual inspections of finished products, checking packaged product weights, and confirming batch identification data.
  • Maintenance and Troubleshooting: Performing routine maintenance on equipment, troubleshooting operational issues, and reporting any maintenance needs.
  • Production Monitoring: Observing the production process, detecting faults and errors, and taking corrective actions to maintain quality and efficiency.
  • Documentation and Reporting: Keeping records of production data, maintenance activities, and any issues encountered during the process.
  • Safety and Compliance: Adhering to safety procedures, maintaining a clean and organized work area, and ensuring compliance with relevant regulations.
  • Teamwork: Working with other team members to meet production targets, resolve problems, and improve processes.

Forklift Operator

Blain's Farm and Fleet
Genesio
10.2022 - 06.2023
  • Unloading incoming products from trailers in the dock area.
  • Moving freight to a staging area.
  • Operating forklifts to move and fill palletized products to various departments within the store.
  • Transferring products between pallets as needed.
  • Loading purchased goods into customer vehicles.
  • Assisting with incoming freight to ensure products reach the sales floor efficiently.
  • Demonstrating awareness and compliance with loss prevention and safety policies and procedures.
  • Greeting and thanking customers, especially when loading products into their vehicles.

Fork-lift Driver

Lowes
03.2020 - 06.2021
  • Safely and efficiently operate forklifts to move materials, including loading and unloading trucks and trailers.
  • Assist with stocking shelves, organizing inventory, and ensuring accurate counts of merchandise.
  • Ensure the safe and secure handling of all merchandise, adhering to safety protocols and procedures.
  • Provide assistance to customers, as needed, with locating, selecting, and loading products.
  • Collaborate with other warehouse associates to ensure efficient order fulfillment.

Receiver/driver/receptionist

Springman Eagle Express
08.2014 - 03.2020
  • Pharmaceutical receiver
  • Separated totes into routes and stops
  • Load trucks
  • Delivered totes
  • Received fax
  • Pulled product
  • Handle customers

Mover

Iowa Small Time Movers
04.2011 - 08.2014
  • Packing, loading, and unloading customer items, using proper moving equipment and techniques.
  • Interacting with customers, providing updates, and ensuring their satisfaction throughout the move.
  • Accurately completing move paperwork, calculating payments, and collecting them from customers.
  • Working collaboratively with other movers and drivers to complete moves efficiently.
  • Ensuring the safety of both the customer's belongings and the team throughout the move.

Receiver/picker

Nordstroms
04.2011 - 08.2014
  • Receiving and Unloading: Receiving, unloading, and unpacking incoming merchandise, often weighing up to 50 pounds.
  • Inventory Management: Scanning, processing, and researching merchandise shipments according to inventory control procedures.
  • Documentation: Completing receiving and shipping documentation as required.
  • Organization: Ensuring items are properly organized and stored.
  • Rotation: Rotating through different job areas within the warehouse.

Material Handler

Nordstroms
04.2011 - 08.2014
  • Pull finished goods from inventory to ready for packaging.
  • Communicate with Packaging/Production Leads on issues related to inventory.
  • Organize packaging and raw materials for production.
  • Assist with cycle counting and inventory control.
  • Recommend process improvements for increased efficiencies.

Ramper

Eastern Iowa Airport
Eastern Iowa
04.2010 - 06.2011
  • Ramp agents handle aircraft by guiding them to and from gates using hand signals and communication equipment, operating pushback equipment, and placing chocks and cones for safety.
  • They are responsible for loading, unloading, sorting, and transferring baggage, airmail, freight, and company materials, safeguarding them from various elements and theft.
  • This often involves operating motorized equipment like belt loaders and tugs.
  • Constant communication with flight crews and other ground personnel is essential for timely flight departures.

Education

some collage -

Skills

  • Forklift driver
  • Moving Experience
  • Load & Unload
  • Order Picking
  • Pallet Jack
  • Shipping & Receiving
  • Logistics
  • Warehouse Experience
  • Materials Handling
  • Packaging
  • Manufacturing
  • Forklift
  • Heavy lifting
  • Driving
  • Electric pallet jack

Certification

  • Certified Forklift Operator, 03/01/20 to 03/31/22
  • Driver's License

Assessments

Forklift safety, Proficient, 02/01/22

Timeline

Operator

FMC
08.2024 - 06.2025

Driver

DoorDash
04.2023 - Current

Forklift Operator

Blain's Farm and Fleet
10.2022 - 06.2023

Fork-lift Driver

Lowes
03.2020 - 06.2021

Receiver/driver/receptionist

Springman Eagle Express
08.2014 - 03.2020

Mover

Iowa Small Time Movers
04.2011 - 08.2014

Receiver/picker

Nordstroms
04.2011 - 08.2014

Material Handler

Nordstroms
04.2011 - 08.2014

Ramper

Eastern Iowa Airport
04.2010 - 06.2011

some collage -

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