Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Bowman

Richfield,UT

Summary

Versatile and dynamic professional with a proven track record at Sorenson's Ranch, excelling in activity coordination and case management. Demonstrates exceptional team management and problem-solving abilities, enhancing client engagement and achieving positive outcomes. Skilled in adapting to diverse needs, ensuring comprehensive care. Very knowledgeable on completing legal documentation, and data input.

Overview

11
11
years of professional experience

Work History

Activity Coordinator

Sorenson's Ranch
08.2020 - Current
  • Developed customized activity plans for diverse groups, ensuring inclusivity and accessibility for all participants.
  • Maintained and ordered supplies for activities.
  • Coordinated special events like holiday parties or themed days that fostered a sense of community among participants.
  • Maintained open lines of communication between staff members to ensure seamless coordination of all aspects of the programming process.
  • Evaluated program effectiveness through regular feedback sessions, making necessary adjustments to enhance future experiences.
  • Enhanced participant engagement by incorporating interactive games and team-building exercises in activity programs.
  • Collaborated with multidisciplinary teams to create comprehensive and meaningful programs tailored to individual needs.
  • Implemented creative problem-solving strategies when faced with unexpected challenges or changes in circumstances during planned activities.
  • Cultivated a positive atmosphere by consistently demonstrating enthusiasm and dedication throughout all interactions with staff, volunteers, and participants.
  • Developed and implemented themes and activities for children between ages of and 18.
  • Optimized use of available spaces by carefully considering capacity limits and redesigning layouts as needed for various activities.
  • Conducted clinical observations in classroom and during activities, noting emotional, and behavioral health.
  • Facilitated connections among participants by creating opportunities for social interaction both within activities themselves and in more informal settings.
  • Evaluated participant progress over time, adjusting programming and support levels accordingly to ensure continued growth and development.
  • Ensured a safe environment by implementing risk assessments, adhering to safety protocols, and addressing potential hazards proactively.
  • Addressed participant concerns promptly while maintaining confidentiality as required.
  • Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
  • Prepared rooms, equipment and supplies and maintained clean activity area to foster welcoming environment and maximize participation.
  • Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
  • Contributed to resident care planning by participating in assessment, developing service plan goals and maintaining progress notes.
  • Created and maintained detailed reports of daily, weekly and monthly operations.

Case Manager

Sorenson's Ranch
08.2020 - Current
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.

Wood Machinist

Dogberry Collections
08.2018 - 08.2020
  • Maintained a clean and safe work environment by adhering to industry best practices and OSHA safety guidelines.
  • Delivered exceptional customer service through prompt communication regarding project updates and addressing client concerns throughout the process.
  • Mastered various woodworking tools to create intricate designs and high-quality finishes for clients'' unique requests.
  • Adapted quickly to new technologies and software programs used in woodworking processes, increasing overall efficiency within the workshop.
  • Trained new employees on proper machine operation, safety protocols, and woodworking techniques, improving overall team performance.
  • Reduced waste by implementing efficient woodcutting practices and recycling scrap material.
  • Provided constructive feedback during team meetings to improve overall operations and foster a collaborative work environment among colleagues.
  • Enhanced product quality through careful selection of wood materials and precise cutting techniques.
  • Operated CNC machines with precision to produce accurate cuts for complex projects that met client specifications.
  • Managed inventory of raw materials, tools, and supplies, reducing downtime due to shortages or equipment malfunctions.
  • Increased production efficiency by calibrating and maintaining woodworking machinery.
  • Consistently met or exceeded project deadlines through effective time management and prioritization of tasks.

Manager

Cinnabon
06.2017 - 07.2018
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Developed comprehensive risk management plan, minimizing potential disruptions to business operations.

Cashier

Flying J
06.2016 - 07.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

House Keeper

Quality Inn Hotel
08.2013 - 03.2016
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.

Education

No Degree - Psychology

Snow College
Ephraim, UT
03-2024

High School Diploma -

Richfield High School
Richfield, UT
05-2016

Skills

  • Team management
  • Recordkeeping skills
  • Childcare experience
  • Activity planning experience
  • Activities documentation
  • Customer service
  • Problem-solving
  • Problem-solving abilities
  • Reliability
  • Excellent communication
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Coaching and mentoring
  • Goal setting
  • Conflict resolution
  • Staff training

Timeline

Activity Coordinator

Sorenson's Ranch
08.2020 - Current

Case Manager

Sorenson's Ranch
08.2020 - Current

Wood Machinist

Dogberry Collections
08.2018 - 08.2020

Manager

Cinnabon
06.2017 - 07.2018

Cashier

Flying J
06.2016 - 07.2018

House Keeper

Quality Inn Hotel
08.2013 - 03.2016

No Degree - Psychology

Snow College

High School Diploma -

Richfield High School

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Jessica Bowman